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Management Customer Service

Toronto, Ontario, Canada
October 16, 2016

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Curriculum Vitae

Name: Sabrina Siu

Nationality: Chinese

Mobile: +1-416-***-****

Address: York Mills, Toronto


Authorized to work in Canada with open work permit till 2018

Availability: Immediately

Education Background

Period School Qualified

09/2011-04/2013 University of Wales, Newport Master of Business Administration

10/2007-08/2010 Empresarial University Bachelor Degree of Psychology

01/2009-12/2009 Society of Registered Financial Planners Registered Financial Planner

06/2008-02/2009 The Hong Kong Polytechnic University Certified of Financial Planner (Foundation)

01/2007 Delia Memorial School (HIP WO) LCC Level I

2002-2007 Delia Memorial School (HIP WO) F1-F5


English (Fluent), Mandarin (Fluent), Cantonese (Fluent), Spanish (Beginner)

Employment History

06/2015- 09/2016 Credit Portfolio Management

PA of Board Member & Team Assistant of

Management Office

Company Website: Commerzbank AG - Investment Banking London UK


PA of the Head of portfolio restructuring unit (Board Member)

Assist 5 Managing Directors

Complex diary management

Phone coverage

Team travel arrangements, coordinating logistics for business trips and preparing itineraries

Meeting documents formatting (doc, ppt, excel.etc)

Finance management (SPV companies)

Department annual budget planning

Events manager (International seminar, Training, Townhall, Theme Party.etc )

Office relocation management

HR project assistant

Management of expense processing through Concur and account reconciliations

Assisting in ad hoc project administration support when required

General administrative duties

Reason of Leaving: Career break in Australia

11/2014- 06/2015 Planning and Transport

Business Support Officer and Administrator

Company Website: Greater London Authority UK - Mayor's Office


Working with two aspects: Planning and Transport

Coordinating high volume of mayors questions

Assists Mayor's office to answer Monthly Mayor's Questions by liaising with different departments and managers

Dealing with incoming planning referrals from Councils and Private companies

Setting up new files for different planning application, projects and processing them

Preparing paperwork and informing related teammates

Time management

Project Communication

Prepare materials for weekly Mayor's meeting

Event managements e.g. Regent street show.etc.

11/2013- 07/2014 Office Manager and Finance


Company Website: Alphasights Limited (HK and New York)


Annual Audit

Monthly Payroll

Expenses Claims

Billing settlements

Bank Accounts management


Event Management (Company Trip, Recruitment Talk, Update Social Media, Global Networking Events)

Office maintenance (Stationary, Computer's, Business NameCards)

Insurance (Staff Medical, Office pack, MPF)

Translation (English-Cantonese-Mandarin)

Provides administrative support to a director

Supervises the Executive's business calendars. Records and confirms appointments and engagements. Makes arrangements for transportation to appointments and engagements.

Coordinates travel booking and confirmation.

Proactively manages meetings and appointments to ensure timely and complete attendance

Maintains records and files. Maintains database of contact information for the Executive's relationships.

Collate and publish month end financial books

Reason of leaving: Moving to England

10/2011- 05/2013 Secretary

Company Website: PricewaterhouseCoopers- HK

(Risk and Control Assurance)


Administrative management for 14 people (Partners, Senior Managers and Managers)

Diaries and phone calls management,

Prepare meeting materials (Power Point and Word)

Handle travel arrangements, such as ticketing, hotel accommodation & visa application (Different nationalities)

Taking minutes for meetings and liaise with managers

Handle weekly timesheets

Manage monthly clients bills (Local and international)

Handle office equipment, stationery and facilities maintenance

Reason of Leaving: Study break in New York

05/2007- 10/2011 Personal Assistant of Agency Director and

Event Executive

Company Website: Prudential Plc - HK Branch

(Foreign and Chinese Bosses)


Business development in HK and China

Customer service

Agency contest development

Financial analyst (Global fund, trust, life and medical products)

Professional talk in HK and China(Medical, global market updates)

Market analyst (Products comparison)

Provide comprehensive financial strategies to clients,

Risk management, wealth creation, retirement planning to both individual and corporate clients

Pre underwrite all new policies and claims application (Life and general insurance)

Recruitment organization

Event Management (e.g. Professional Talk, Annual Dinner, Theme Party)

Advertising and Marketing Arrangement

Excavate and Update Training Materials

Administrative Management

Prepare meeting materials

Update organization charts

To handle travel arrangements, such as ticketing, hotel accommodation & visa application

Responsible for HR duties including recruitment, MPF, medical and travel insurance, update leave record

Update attendance sheet, booking keeping,

06/2005-08/2005(Summer Job) Junior Legal Secretary

Finley & Co Solicitors


Administrative management

Legal Data entry

Legal Searcher

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