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Medical Receptionist

Location:
Norwalk, Connecticut, United States
Posted:
October 15, 2016

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Lumane Seradieu

*** **** ****** ***# * Norwalk, CT 06851 Phone: (203) *** -****

acw2lf@r.postjobfree.com

OBJECTIVE

Administrative Health Professional seeking to obtain a medical office position utilizing my office, computer, and customer service skills to work in a professional environment within the healthcare field.

EDUCATION /TRAINING

PORTER AND CHESTER INSTITUTE, Stratford, CT October 2016

Administrative Health Specialist Program

KEY SKILLS

Knowledge of Microsoft Word, Excel, and PowerPoint

CPT-4 and ICD-9 Coding

Familiarity of EMR

EHR

Insurance, Billing, and Collection

Telephone Triage

Medical Law and Ethic

Medical Terminology and Anatomy

CPR Certified

Patient Scheduling

Communication

Knowledge of HIPAA

Knowledge of Medicare, Medicaid, Commercial Insurance

WORK HISTORY

WHOLE FOOD MARKET, Darien, CT October 2014 – March 2016

Cashier

Gave every customer immediate and undivided attention.

Followed through on all customer questions and requests. Surprised and delighted the customers with consistent, delightful service.

Assisted supervisors in controlling customer flow and backed up lines; helped to reduce waiting time for customers.

Followed proper procedures for customer check out, handling of tenders, use of tares, sales of alcoholic beverages, and use of PLUs and UPCs.

Followed all cash handling procedures; understood, met and exceeded regional cashier variance policy (CVP).

Kept the Customer Service department clean, well-stocked, and organized.

Complied with all applicable health and sanitation procedures and adhered to safe work practices.

Followed established procedures to report errors in retail pricing or signage.

Answered department telephone calls and pages quickly.

Walmart, Norwalk, CT October 2011 – May 2013

Cashier/Customer Service

Answered customers' questions, and provide information on procedures or policies.

Assisted with returns, exchanges, and damages.

Established or identified prices of goods and services.

Cashiered.

Maintained clean and orderly work station area.

Stocked shelves and marked prices on shelves/items.

Stew Leonard, Norwalk, CT September 2010 – February 2011

Cake Decorator

Provided premier customer service, including greeting and responding to customer questions.

Iced, decorated, packaged, labeled, and priced products for refrigerated cases.

Filled customer special orders, including wedding cakes.

Organized and rotated stock in the Decorator's freezer.



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