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Human Resources Management

Atlanta, Georgia, United States
October 15, 2016

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**** ***** ***** *******, **, #917, ATLANTA, GEORGIA 30339-8517


Experience Across Government and Private - Public and Non-Public - Sectors Results-focused Senior HR Leader with equally strong qualifications in overall operations management. Track record of spearheading initiatives and implementing policies and procedures that optimize productivity, reduce costs, stem turnover, and elevate overall team effectiveness and morale. Key strategic partner in formulating policies and procedures that align with overall corporate mission and goals. Expertise in managing multi-site, multi-state operations.

Key Areas of Leadership & Expertise

Strategic Planning ~ Teambuilding & Leadership ~ Talent Management ~ Benefits Planning & Administration Management Development ~ Performance Management ~ Workforce Planning ~ Productivity Optimization Change Management ~ Arbitration/Mediation ~ Alternative Dispute/Grievance Resolution ~ Workforce Development Budgeting ~ Cost Containment ~ Policies/Procedures Development ~ Regulatory Compliance ~ EAP ~ SOX ~ EEOC PROFESSIONAL EXPERIENCE

THE BURKS COMPANIES, INC. August 2015-September 2016 Vice President of Human Resources

Strategic member of TBC executive management team; aligned the human capital management function to support overall company business goals and objectives; developed HR department goals, tasks, policies and procedures; oversaw departmental strategic planning; identified opportunities and created solutions to enhance organizational effectiveness; developed and disseminated HR policies and procedures; created and monitored annual HR budget; implemented workforce planning and talent acquisition; designed and facilitated effective workforce development initiatives for employees to cultivate a positive customer- oriented learning environment; spearheaded ongoing merit-based approaches to performance evaluation and improvement systems; leveraged technology to support the human capital needs of the company; created and executed internal and external communications strategies and employment branding related to human resources; advised and assisted leaders, managers, and all levels of staff regarding HR subject matter areas; implemented positive employee safety, welfare, health and wellness initiatives; and managed compensation and benefits administration, including ACA compliance. BOOZ ALLEN HAMILTON, Atlanta, GA April 2013–August 2015 Strategic Human Capital Consultant/Senior PeopleSoft Business Analyst Senior advisor on a team for clients within the Federal government to support the implementation of PeopleSoft-based applications; supported large- scale human capital management programs, payroll systems, workforce analytics, and change management initiatives within the Centers for Disease Control and Prevention (CDC) and Department of Energy (DOE) Oak Ridge Y-12 site; applied experience with Federal payroll systems, career mapping, competency modeling, recruiting, and Federal government HR policies, practices, procedures, and regulations; applied knowledge of PeopleSoft solutions that enabled the building of competencies in the areas of basic consulting and assignment performance; and identified opportunities for organization strategy. ROGERS ELECTRIC, Alpharetta, GA August 2012–October 2012 Director of Human Resources

Senior HR resource to executive and management level team members across multiple regions with 1000+ employees nationally. Provided overall design, implementation and management of HR department: responsible for overseeing all human resources functions for 650+ employees throughout national workforce. NETWORK COMMUNICATIONS, INC., Norcross, GA May 2005-August 2012 Vice President of Human Resources / Director of Human Resources Promoted within 10 months to direct all HR functions, including developing HR policies, talent acquisition and development, merger integration, payroll administration, benefits, programs, employee relations and compliance for leading real estate media provider. Ensured alignment with overall company strategic plan and mission; advised and assisted all levels of management and employees pertaining to HR programs and practices; directed team of 7. Selected Accomplishments

Slashed YOY budget 60% by optimizing efficiencies and use of technology throughout organization.

Revised PTO policy, saving company $200K.

Introduced strategic HR metrics dashboard for senior leaders; created workforce planning/merger-integration procedures, performance management and progressive discipline systems, and web-based training in conduct, sexual harassment prevention, new employee orientation, and performance evaluation.

Overhauled compensation structure to salary bands for sales and non-sales positions.

Instituted benefits portal providing electronic enrollment via full-service vendor model.

Drove corporate branding and values initiatives to elevate recruiting effectiveness.

Implemented electronic applicant tracking system and executed comprehensive management development.

Developed and facilitated comprehensive management development program for succession plan High Potential (HiPo) leaders. J. KIM SCHOLES, MBA, SPHR

Home/Cell 404-***-**** @kimscholes CINGULAR WIRELESS (BellSouth Cellular, now AT&T Mobility), Atlanta, GA June 2000-May 2005 SE Regional HR Operations Manager (2001–2005) / HQ Manager, Human Resources (2000) Provided comprehensive human resources consulting services to headquarters/southeast staff management officials and employees on all matters of human capital management, including talent management, employee relations, labor relations, merger integration, workforce planning, workforce development, systems implementation, succession planning, organizational development, performance management, wage and hour administration, compliance, progressive discipline, employee advocacy, risk management, employee engagement, crisis management, disaster preparation, change facilitation, and strategic budget development. Promoted to SE Operations with regional oversight of all major functional areas within human resources and supervisory authority over HR staffs in TN, KY, SC, NC, and GA, and later added network operations clients in AL, FL, LA, MS, and PR.; directed team of 13, after being recruited away from HR Director role for FITZGERALD+CO, MCCANN-ERICKSON WORLD GROUP.

Selected Accomplishments

Developed $95M centralized HR budget capturing post-merger savings of 20%.

Served as HR representative on transition team, collaborating on comprehensive employee communication and public relations model disseminated throughout region.

Instituted regional automated pre-employment assessment system for retail sales organization, achieving 5-10% reduction in turnover in comparison to other regional markets.

Directed 7 regional and national workforce reorganizations, including force reductions of 5-10% across diverse headquarters and regional business units.

Facilitated workforce development on multiple systems including PeopleSoft, Peopleclick, Peoplescout, Documentum, Concur, PBN

(workforce management), and PEP (performance evaluation).

Spearheaded countless initiatives encompassing succession planning, talent review, SOX, FLSA, performance management, progressive discipline, Code of Conduct, compliance, and benefits administration.

Received Key Contributor Award in 2005.

Early Experience Executive Director of Human Resources and Childcare, CRUNCH FITNESS INTERNATIONAL (now BALLY’S FITNESS INTERNATIONAL); Senior Regional Labor/Employee Relations Specialist, U.S. GOVERNMENT (DOD/DOA and GSA), culminating in receipt of Achievement Medal for Civilian Service EDUCATION / PROFESSIONAL DEVELOPMENT


MBA; Concentration in Management and Marketing High Honors Graduate (Magna Cum Laude) B.S. in Hotel & Restaurant Management High Honors Graduate (Magna Cum Laude) Professional Development

(Full List Available Upon Request)

Completed extensive training on HR and workplace-related topics including Leadership Atlanta (Class of 2009), Myers-Briggs, DiSC, Birkman; DDI 360 Degree Feedback; PeopleSoft, Disability Awareness, Positive Work Environment, Intellectual Property, Workplace Safety, Workplace Violence Awareness, Targeted Selection, SOX, FLSA, Benefits Program Development, Wellness, FMLA, Change Management, and many others. Guest Speaker Mercer University MBA/CBA HR Course; Global HR News; SHRM-Atlanta PEG Chapter; Junior League of Atlanta Certifications

SHRM Senior Certified Professional (SCP) through 2019 / HRCI Senior Professional in Human Resources (SPHR) through 2017 Federal Mediation and Conciliation Service (FMCS) Alternative Dispute Resolution (ADR) Certification Federal Journeyman Specialist in Employee/Labor Relations, Personnel Management, and Computer Programming Professional Affiliations

Society of Human Resources Management (SHRM) Virtual Strategic Network for Human Resources Executives Human Resources Leadership Forum (HRLF) and Workforce Magazine Business Intelligence Board Computer Skills

Google, Microsoft Outlook, MS Office (Word, Access, PowerPoint, Publisher, Outlook, Excel), Sharepoint, Harvard Graphics, PeopleSoft, Lawson, Freelance Graphics, Westlaw, Peopleclick, Peoplescout, Pereless, Prezi, & ADP Foreign Languages


Community Board Roles and Volunteer Involvement

Leadership Atlanta Class of 2009 * SHRM (Virtual Strategic Network for HR Executives) * Gerson Lehrman Group (GLG Expert Council Member) * Smith Research Group (Consultant) * Guidepoint Advisors (Consultant) * Workforce Magazine’s Business Intelligence Board * Human Resources Leadership Forum (HRLF) * Focus Network HR Expert * Junior League of Atlanta, Inc. (Past Board of Directors-2007 90th Anniversary President’s Award Recipient) * University of Tennessee National Alumni Association (UTNAA) Board of Governors * UTNAA Atlanta Alumni Chapter (President-Board of Directors and National Women’s Council) and UT College of Education, Health, and Human Sciences (Past Chair-Dean’s Board of Visitors and 1997 Centennial Leader) * Atlanta English Speaking Union (Recording Secretary-Board of Directors) * Atlanta History Center Members’ Guild (Recording Secretary-Board of Directors) * National Memorial Day Association of Georgia/Avenue of Flags (Board of Directors) * NSDAR (Regent-Cherokee Chapter) * Colonial Dames XVII Century Society (Chaplain-Thomas Johnson Chapter) * Atlanta Symphony Orchestra Associates * Atlanta Board of Education (Past Chair-Ethics Commission) * United Way (VIP Member) * 1996 Atlanta Centennial Olympic Games (Placard Bearer, Andorra) * Best Self Magazine 2012 Top Ten Over 40 & Fabulous * 2012 Gwinnett County Georgia Employers’ Committee

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