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Customer Service Representative

Location:
Grand Rapids, Michigan, United States
Posted:
October 15, 2016

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Resume:

**** *********** **. ** ***. * WYOMING, MI *****

803-***-**** acw2l0@r.postjobfree.com

EBONY S. BURGESS

OBJECTIVE

Full-Time employment

SUMMARY OF QUALIFICATIONS

Election time Polling Places Sumter, SC

Poll Manager

Proficient in Microsoft Word, Excel, and PowerPoint.

WORK OF EXPERIENCE

September 2015 to Present Speedway Grand Rapids, MI

Customer Service Representative

Assisting customers with purchases and handling merchandise and fuel transactions and related programs (i.e. gift cards, money orders, wire transfers, coupons, and the Speedy Rewards loyalty program.)

Keeping up the store appearance by assisting with product stocking, and cleaning.

Interacting with people and working in a fast paced environment.

April 2012 to April 2013 Turbeville Correctional Institution Turbeville, SC

Officer II

Responsible for monitoring and securing inmates inside and outside the prison.

Counsel individuals and groups on prison rules and listen to their complaints and needs.

Escort inmates from their cells to dining rooms, classrooms, hospitals, chapels, and work areas.

Monitor recreational activities, watching for possible disturbances.

Patrol buildings and grounds, checking locks, windows, bars, and gates to see that they cannot be used by prisoners to escape.

CRT Access/Administration duties

Mailroom assistance

January 2011 to April 2011 Sumpter Law Office Orangeburg, SC

Assistant/Intern

Filed and copy documents, answered phones and record messages

Prepare letters, worked with Excel and Microsoft Word, and ran errands

Attend Court, and attend appointments

May 2007 to July 2007 Boys and Girls Club Sumter, SC

Teacher’s Assistant

Responsible for the oversight and supervision of youth ages 4-6

Facilitated group activities and games

Coordinated team building activities

May 2006 to July 2006 South Hope Center Sumter, SC

Assistant

Receptionist

Responsible for the oversight and supervision of youth ages 6-12

Facilitated group activities and games

May 2005 to July 2005 Administrative Building Sumter, SC

Receptionist

Filed and copy documents

Answered phones, Recorded messages, Work with Excel

EDUCATION

August 2007 to May 2011 South Carolina State University Orangeburg, SC

Bachelor’s of Science in Criminal Justice Cum Laude

August 2003 to May 2007 Sumter High School Sumter, SC

Diploma

ACTIVITIES

Pathfinders 1999 to Present

Criminal Justice Club 2009 to 2011

NABCJ(National Association of Blacks in Criminal Justice) 2009 to 2011

REFERENCES

Available upon request



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