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Personal Assistant / Exexutive Secretary / Administration

Location:
Cairo, Cairo Governorate, Egypt
Posted:
October 15, 2016

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Resume:

I am actively seeking an opportunity such as positions you have listed. Over twelve years of experience have equipped me with a multitude of skills you’re looking for, and I would like to continue my growth with your organization. As an outgoing person with exceptional interpersonal skills and the hunger to learn and grow professionally, I’d be a great candidate to consider for this position.

As so frequently happens in today’s market place, top notch employees often find themselves seeking new employment challenges on a corporate time-table, not their own. I find myself in that position now. I relish the opportunity to learn about fresh products, establish rapport with different customers – both internal and external – and parlay an extensive administrative background into increased operational efficiency for my next employer. I respect your time and am confident my resume sufficiently outlines my value and achievements in past assignments as well as indicates the potential for important contributions to your company.

Throughout my career I have demonstrated for my employers an exceptional facility for meeting organizational objectives and needs. In addition to my administrative and project support skills, I am an adept writer/proofreader and enjoy using my natural abilities and creativity to create different documents from newsletters to brochures. My computer skills have also been utilized by employers; in addition to being proficient in MS programs and many others, I’m able to learn new programs and customized software quickly to increase efficiency and productivity. I am confident that these skills and others would make me a valuable asset to you and your team.

My resume is attached, detailing my expertise, and I’m looking forward to learning more about this position and what it entails. I would greatly appreciate the opportunity of speaking with you at your earliest convenience, via e-mail or phone. Thank you for your time and consideration.

Yours Sincerely

Safaa Safwat

OBJECTIVE

I am a work-orientated individual who brings many skills to each new position I undertake. I am looking for a career that enables me to develop myself and to enhance the company's efficiency and profitability.

EDUCATION

1995/1999 Faculty of Arts (English Department) Qena

South Valley University

ILET Evaluation from British Council

Training Courses

Corporate Training Executive Revenue Management for GMS

Corporate Training Team Leader Skills

Corporate Training Off Job Training (Train the Trainer)

HACCP training trough Ministry of Tourism

SENTIDO Brand Training for Executives

PERSONAL DATA

Date of Birth: 22/08/1977

Nationality: Egyptian

COMPUTER SKILLS

Microsoft Office

Computer networking

Fidelio 6.20

Opera System

EXPERIENCE __

01/2012 till now SENTIDO Oriental Dream El Quseir

(Holidaycheck, Tripadvisor and Tophotels wWinner)

Executive Office Manager

10/2008 till 12/2011 SENTIDO Oriental Dream El Quseir

Executive Secretary for General Manager

Was one of the opening team for the first SENTIDO Hotels & Resorts brand name hotel all over the world

Follow up strict applying of the Company manual as well as standards in different hotel areas

Plus the normal below mentioned job description; train staff of the SENTIDO Brand concept and standards

Operating the General Manager office (arranging appointments, answering phone….etc).

Handling Emails.

Taking all meetings and briefings minutes.

Working with other departments in arranging budget, marketing plan and new projects,

Additional work when needed for F & B, Quality Assurance Manager and Financial controller i.e. menus, restaurants, Corporate Identity Works, signs, monthly reports and presentations.

Typing in English and Arabic.

Filing in computer and in manual system.

Responsible of receiving and sending documents i.e. faxes, memos, reports…etc.

All administration work.

04/2008 till 10/2008 Moevenpick Resort El Quseir El Quseir

Assistant Reservation Manager

Acting as Reservation & Revenue Manager

Operating 250 Rooms Reservations & revenue managing

Handling Travel Agencies Contracts on system with creating rate codes.

Producing reservations & Revenue Reports

Communications with Travel Agencies

Handling Emails

Feeding Data on system plus Hotel Data.

Action plans and Managing Reservation Team.

04/2006 till 04/2008 Moevenpick Resort El Quseir El Quseir

Personal Assistant for General Manager

10/2005 till 03/2006 Grand Hotel Hurghada

Executive Secretary

All above mentioned jobs plus the following:

Receiving and sending periodical reports checklists and attendance of head departments.

10/2002 till 10/2003 Cairo Express Luxor Luxor

Area Manager Secretary

05/2002 till 09/2002 Jolie Ville Movenpick Luxor Luxor

Training Coordinator + Translator

All administration work of Training Department.

Giving Training sessions when needed.

Written and oral translating from English to Arabic and vice versa.

Filing in computer and in manual system.

Preparing slides for overhead projector.

Giving Arabic lessons for ignorant employees.

09/2000 till 03/2002 Hilton Resort Hurghada

Reservation Clerk acting as senior reservation

LANGUAGES

Arabic (mother tongue)

English (fluent)

French (fair)

OTHER SKILLS

Very good communication skills and good appearance.

Wide knowledge of foreign culture.

Ability to learn quickly.

Flexibility in the work place.

Ability to work hard.

Wide knowledge of guest care and satisfaction.

Work under pressure with multitasks



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