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Sales Customer Service

New York, New York, United States
October 16, 2016

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**-** **** ** ******, NY ***** 917-***-****


New York University, New York, NY May 2015

Bachelor of Science in Leadership and Management Studies, 3.45 GPA

Major: International Business and Global Management

LaGuardia Community College, Long Island City, NY

September 2012

Associate of Science in Accounting, 3.75 GPA

Major: Accounting

Relevant Coursework: Marketing, Finance, International Trading & Investment, Leadership Strategies for the New Global Workplace, Advance Business Writing, Strategic International Marketing, Environmental Sustainability, Corporate Social Responsibility, Services Marketing, International Entrepreneurship, Micro & Macro Economics, Accounting I, II, III & IV.


VA&E TRADING June 2016-Present

Reconciled accounts between international offices.

●Contributed to successful and timely completion of month-end close procedures across various legal entities.

●Prepared monthly account reconciliations, and various accounts analysis.

●Analyzed and documented business processes; develop solutions for enhance efficiencies and controls.

●Analyzed financial data and presented month end recommendation with the board.

●Assisted with Import and export logistics on an international scale.

●Created cash flow projections in conjunction with the trading team input.

●Prepared daily liquidity report to schedule projected payments and coordinated with the treasury in London.

Lead, Win, Thrive March 2015- June 2016

Inside Sales Representative/Business Development

●Maintained a 70% renewal rate.

●Developed strategies to grow customers base which resulted in a 25% increase in new clients.

●Conducted business to business telephone sales and customer service.

●Recommended and implemented new sales strategies for South America.

●Worked as a liaison between the company principle and the South American clients.

●Traveled to various Latin countries and gave presentations on the consulting available

●Researched and analyzed market data to identify trends that could impact the business. Leveraged insights and data to draw conclusions to provide actionable recommendations.

State of the Art Wood Floor Gallery, New York, NY September 2012- June 2016

Accounting, Bookkeeper

●Data entry and account / bank reconciliations completed within QuickBooks Desktop; Process accounts payable and receivables.

●Process employee payroll. Submit payroll payments to NYC and NYS. Assist with 401K processing.

●Record journal entries. Establish tables of accounts, and assign entries to proper accounts.

●Submit Quarterly sales tax payments and balance sheet reports. Assist management in decision making regarding business expensing as well as company efficiency.

●Other office administration duties as assigned; Provide timely information and reports to leadership as directed, along with outside accounting firms, investors and others as required

National Securities, New York, NY June 2012 - January 2013

Broker’s Assistant

Provided assistance and support to brokers Contacted prospective clients by phone to introduce firm’s services and to highlight our performance record with the objective of establishing rapport with individuals to develop and sustain new business relationships

Assisted senior management with administrative tasks, such as updating client lists, tracking the growth or decline of stock in major corporations and contributing to the team’s new client’s acquisition goal.

Mi Nuevo Mundo, Woodside, NY February 2011- June 2012

Assistant Accountant

Managed accurate accounts systems assisting CPA with diverse individual and business accounts.

Completed all reconciliations and ensured that information was accurately collected and entered into customized software system. Assisted with annual budget preparation in accordance with government funding.

Administered accounts payable and accounts receivable. Completed office tasks for effective business practices.

Assisted with maintaining and analyzing budgets, preparing periodic reports that compare budgeted costs to actual costs.


Bilingual: Fluent in English and Spanish; Proficient in Microsoft Business Suite; Quickbooks, Analyst and Management; Team player; Problem solver; Excellent communication skills, Entrepreneurial; Goal-oriented, Public Relations. GAAP Accounting Method Proficient, Sound technical knowledge of accounting principles and fair value accounting.

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