SUJATHA VENKATRAMAN
Mobile: 210-***-****
acw1zr@r.postjobfree.com
Objective:
To work in an environment that gives opportunity to enhance my knowledge, challenges to use my expertise, skill set and experience gained towards professional and personal growth.
Career Summary:
6+ Years of experience in the field of Accounts Receivables in reputed organizations like Accenture, Hewlett Packard and Maersk Global Service Center.
Working Exposure in Accounts Receivables, Collections & Accounts Payable
Successfully Transitioned collections from Philippines and implemented the process in shared service center.
Area of expertise:
Accounts Receivables – Credit & Collections
Work Experience:
1. Maersk Global Services - Oct 2015 – Feb 2016
Project # 1
Client : largest Shipping Company in UK
Activity : OTC - Collections
Designation : AR Analyst
Duration : Oct 2015 – Feb 2016
Responsibilities:
Managing the B2B collections process for a largest shipping company in UK.
Accountable for allocation of portfolio and review of collector’s performance.
Handle the customer queries directly and responding and resolving the issues.
Review and analyze the disputes raised by the customers and coordinate with collectors to get them resolved.
To review the remittances and to reduce the unapplied cash or payments
Participating in weekly Summit Calls to discuss top AR offenders
Preparing write off requests
Providing monthly commentary on the top accounts after reviewing with the collectors
Preparing the team reports and coordinating with the quality team.
Key Milestone:
Transitioned the collections process from Manila, Philippines and implemented in shared service center
2. Hewlett Packard – Enterprise Services - July 2013 – Sep 2015
Project # 1
Client : Largest Freight forwarding company in US
Activity : OTC - Collections
Designation : Financial Associate III
Duration : July 2013 – Sep 2015
Responsibilities:
Managing the B2B collections process for a largest freight forwarding company in US.
Accountable for the collection goals and reduction of past due AR for the portfolio assigned.
Managing over 20M worth AR for more than 10 customers on a monthly basis.
Review the bad debts and proceed with collection activities to reduce them.
Review and analyze the disputes raised by the customers and coordinate with stations or billing centers to get them resolved and paid
Perform Due diligence before an account is moved to a 3rd party agency
Strategizing and prioritizing the bad debt reduction
Participating in weekly Summit Calls to discuss top AR offenders
Preparing RCA’s for delay in payment and to review the same with management / customer for rectification.
Providing monthly commentary on the top accounts in the portfolio assigned along with the issues and action plan
Preparing the team reports and coordinating with the quality team.
DSO Reduction and Maintenance
Key Milestone:
Awarded as Best New Bee for the IV Quarter 2013 – 2014
Received “YOU MADE A DIFFERENCE” award for III Quarter 2014 – 2015 for reducing the bad debts below 5%
3. Accenture Services Pvt. Ltd - Jun 2006 – Jan 2010
Project # 2
Client : Largest Pharma Company in US
Activity : Accounts Payables and Accounts Receivables
Designation : Senior process associate
Duration : May 2008 – Jan 2010
Responsibilities:
Managing both AP and AR for the customer
Ensure the SLA targets are met for the month
Planning the daily production for team Members
Training new members and continuous training for existing members
Handling customer calls and resolving the queries
Preparation of MIS reports
Ensuring the internal quality requirements are met
Key Milestone:
Won Numero Uno Award in for achieving the collections cash target.
Received spot awards for making more no of calls and topping the 3 hours talk time.
Project # 1
Client : Chubb Electronics security
Activity : F &A – Data Processing
Designation : Process Associate
Duration : Jun 2006 – May 2008
Responsibilities:
Email support to both client and customer and Sorting out payment plans
Calls including both inbound and outbound.
Recording payments that are made
Organizing customer files (every job has paperwork and admin)
Chasing debtors and late payments
Tracing debtors who move without telling the company (with the help of credit bureaus, telephone providers and even the post office)
Key Milestone:
Have received appreciation mails from clients for reducing the aged debts.
Academic Qualifications:
Bachelor of Commerce Madras University in 2006.
Diploma in Software Engineering from NIIT in 2006
Additional Information
Total years of experience
6.4 years
Date of Birth
27-Feb-1986
Passport
Yes
Education
Bachelor of Commerce
Marital Status
Married
Address
16650, Huebner Road,
Apt 827, San Antonio,
Texas 78248
I here by declare that all the particulars given here are true to my knowledge.
Place: San Antonio Sujatha Venkatraman
Date: