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Customer Service High School

Toledo, Ohio, United States
October 13, 2016

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Trinette Galashaw

Customer Service in hospitality

Toledo, OH 43609 - 567-***-****

To obtain a position where my professional training and experience can be utilized.


Head Housekeeper

Quality Inn - Holland, OH - July 2015 to Present


Customer service

Manage and supervise housekeeping department

Check guest in and out

Front desk clerk and also night auditor

Customer Service in Collections

United Collection Bureau Inc - Toledo, OH - March 2013 to April 2014

Obtain customer information such as name, address, payment method, and enter in computers

* Received incoming telephone calls and gave professional customer service help to customers about

questions on delinquent accounts

* Negotiated payment arrangements on past owing receivables

clean tech

10 Karat Cleaning - Columbus, OH - May 2008 to February 2013

Customer Service

* Perform General Physical Activities

Food Service Worker/ Baker

Tim Hortons - Toledo, OH - September 2007 to April 2008

Bake menu items in accordance to set recipes

* Remove baked goods and place on cooling rack

* Ensure that raw materials are available at all times

Supervisor/ Room Inspector

Hampton Inn - Maumee, OH - March 2004 to April 2008

Inspect level of cleanliness and report issues to the management

* Oversee housekeeping staff to maintain cleanliness of individual rooms and other areas

* Report needed repairs to the maintenance staff


High School Diploma

Edward Drummond Libbey High School - Toledo, OH

August 1994 to June 1999

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