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Business Development, Manager of Inside Sales

Orlando, Florida, United States
October 13, 2016

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Martin K. Ford

**** ******** **** **** #***

Orlando, FL 32839

Home: 407-***-****


Professional Attributes

Over twenty year’s success in competitive sales environments (including B2B, B2C and business development)

Extremely skilled in all aspects of consultative solution selling and strategic techniques

Excellent technical knowledge of the Internet and ERP as well as, Customer Relationship Management (CRM) and Sales Force Automation Systems (SFAS)

Experienced professional selling at the C-Level and Senior Executive Level

Over ten year’s management experience

My motto is “120 calls a day gets results”


South Carolina State University – Orangeburg, SC Bachelor of Science, Criminal Justice

Professional Skills/Training

Lotus 1-2-3 (version 2.3), Microsoft Office Suite (Word and Excel for Windows), Management Training, Supervisory Training, Act 2000, Sales

Professional History

Sales Partnerships, Inc. /American Express, January 2016 – September 2016

Consultative Marketing Consultant(Contract)

• Very organized and a high attention to detail

• Visit up to 30 business customers a day to consult about Optblue

• Strong professional and interpersonal communication skills

• Met and exceeded monthly activity goals

• Possess a strong work ethic and a high level of personal integrity and professionalism

• Experience using CRM to manage and document activities

• Territory management

Coached and trained team members on consulting and territory mangement

Raked #3 in the country

CollaborateMD, Orlando, FL March 2015 – November 2015

National Sales Executive

oAccount management for new and existing accounts

oResponsible for delivering a world class solution for medical billing software

oCold and warm calling to decision makers

oConduct live Demos and Webinars of the CollaborateMD medical billing software

oResponsible for competitor analysis

oResponsible for weekly and monthly sales reports

Thomas Cooper Communications LLC, Trenton, NJ May 1988 – January 2015

Manager/New Business Development Consultant

Consultation on wireless communications and call center sales and Management rapidly advanced to Management for Inside Sales by consistently exhibiting strong and effective leadership skills

Devised and implemented strategies to achieve sales goals, monitored progress, and continually updated daily activity plans required to meet objectives

Telesales Project Management

Customer Service – over the phone, face-to-face, and training of staff

Business Development Manager

.Lead Generation Management (Call Center)

Staff Augmentation/HR (Responsible for staffing quality candidates)

Recruitment of candidates

T-Mobile, Moncks Corner, N. Charleston, SC Nov 2011 – August 2013

Assistant Store Manager (started out as salesman)

Account management – managed new and existing clients, built relationship with customers (B2C) and businesses (B2B) through cold calling, in-store prospecting, and strong sells

Responsible for the sale, promotion, and inventory of wireless products

Serviced clients by answering wireless related questions which could service their needs, and eventually turn into sale

Coached a sales staff of over 15 employees on how to win a sell and build clientele

Business Development/#1 in Business Development with New Business Accounts, which came through cold calling, strong B2B sales, follow-up calls and closing the deal

Trained employees on sales techniques, store guidelines, and customer service

#1 in Sales /OUTSTANDING customer service performance/100% scores on secrete shops

Acquired sales awards for SURPASSING weekly and monthly sales quotas

Keyfa Incorporated, West Long Branch, NJ Oct 2001 – Nov 2004

(Offices Closed)

Sr. Account Executive/Director of New Business Development

B2B Introduced Keyfa’s service offerings and formed alliances that included; Staff Augmentation, Business Continuity Planning, Security, E-Vaulting, Data Storage, Content Delivery (CDN), Portal Acceleration and Outsourcing.

These efforts directed to CIO’s, CFO’s, MIS Directors and Technical Recruiters

Business Development/ RFP's PFI's

Account Management of business accounts in order to gain maintain and acquire new business

Presentations/Demonstrations to staff and prospects

Novasoft Information Technology Corporation, Lawrenceville, NJ

Sept 1999 – Sept 2000

Account Executive

Managed areas of packaged business solutions (ERP, CRM) BaaN and Siebel

Responsibilities included marketing consultants to various end clients and third parties

Involved in New Business Development thru cold calls placed to various end clients and third parties to supplement their IT staff.

Reactivated 100 dormant accounts and re-established contacts

Exceeded 1 million quota in first year

Received “Fire in the Belly Award”

Placed in top 1% of Sales Team

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