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Customer Service Manager

Utah, United States
October 13, 2016

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Interstate auto and truck center

Manager 2/2011 - 1/2016

Manager daily operations of an automotive and semi truck repair shop. Write and sell work orders. Maintain inventory order parts. Obtain and maintain customers. Train technicians. Maintain and repair automatic and self serve semi and car wash. Tremonton, UT

Groneveld Mountain Regional

SUPERVISOR 1/2005 - 3/2007

Supervise technicians and installation of auto grease systems on heavy eqipt. and over the road semi trucks and trailers as well as active and passive safety systems cameras and monitors MSHA,OSHA

Salt Lake City, UT

Advanced Service Automotive

Service Manager 4/1999 - 12/2005

automotive customer service,assign jobs to technicians,bid and sell auto repair, order parts, inventory control,technician training,warranty repairs,open/close, all areas of auto repair shop. Dispatch auto repair jobs and pull parts from inventory need to perform repairs West Valley, UT

Jiffy Lube

Manager 7/1998 - 4/1999

customer relations,general managment,schedual employees,sales/labor ratio control,advise customers of proper maintenance, inventory control,quality Control SLC, UT

Turn Key Service

Shop manager 1/1997 - 7/1998

customer relations,quality control,managment of gas and diesel technicians Murray, UT


Utah Valley State College

Bachelors: Vehicle Maintenance and Repair Technologies Major

Graduated: 12/1997

Provo, UT

Utah valley state college

Bachelors: Medium/Heavy Vehicle & Truck

Technology/Technician Major

Graduated: 1/1997

Provo, UT

Salt lake community college

Associates Graduated: 5/1995

Salt lake, UT


9480 N 11600 W

TREMONTON, UT 84337-9221

Home Phone: 801-***-****

Cell Phone: 801-***-****

Licenses & Certificates

Skills / Equipment

Backhoe/Trackhoe Electrical Tools Microsoft Word

Cash Handling EXCEL Over The Road Truck Driving

Computer Literate Forklift Quattro-Pro

Conflict Management Internet Navigation Welding Tools Customer Service Mechanic Tools Windows


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