PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
ROB HINDERSTEIN
**** ********** ****, ****** *****, CA 91301
Home: 818-***-**** - Cell: 818-***-**** - acw1nm@r.postjobfree.com Highly energetic development executive who meets all deadlines under pressure in fast-paced environments, and who consistently exceeds goals.
Exceptional interpersonal communication and leadership skills. Customer service professional dedicated to effective team management and customer satisfaction. Management professional effective at building highly-motivated teams, as well as leading cross- functional teams in a fast-paced environment.
Exceptional customer care professional who addresses inquiries and resolves problems as they arise. Exceptional interpersonal communication
Skilled trainer
Excellent time management skills
Effective problem solver
Adherence to high customer service standards
Microsoft Outlook, Word and Excel
Customer-focused
Superior communication skills
Highly creative in design and execution of
product platforms
Dedicated team player
Organized and meticulous
Resourseful
Self-directed
01/2000 to
06/2016
President
Hindsight Partners – Agoura Hills, CA
Created media platforms for film and TV.
Wrote and editied media content.
Accountable for all product development, production budgeting and customer relations. Maintained one-to-one communication with clientele; including scheduling, meetings and all ancilliary needs.
Managed employees and coordinated specific job positions. Investigated and resolved client inquiries and complaints in an empathetic manner. 01/2014 to
Current
Lead Photographer/Owner
Jared Robert Stark Photography – 5860 Wheelhouse Lane, Agoura Hills CA 91301 Created, designed and executed unique compositions for families and businesses. Met with clients to develop and execute corporate photo campaigns. Met with families to create new and visual portrait packages . Investigated and resolved customer inquiries and complaints in an empathetic manner. Adhered to all confidentiality requirements at all times. Solved unresolved client issues.
Provided accurate, specific and timely performance feedback for clients. Fostered an environment which encouraged continual process improvements. Maintained accurate records of past due customer account activity. Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Managed work flow to exceed quality service goals. ACCOMPLISHMENTS
EDUCATION
Planned and developed material for film productions and special effects houses. Directed employees and coordinated meetings and client appointments. Nominated for an Emmy award in 2004.
1995 Bachelor of Arts: Fine Art/ English Lit
San Diego State University - San Diego, CA
Student government representative
Coursework in Operations Management
Coursework in Business Administration, Finance and Marketing Coursework includes Speech and Communication, Sociology and Psychology Student Body Treasurer
4.0 GPA