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Customer Service Sales

Atlanta, Georgia, United States
October 13, 2016

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**** **** ***** *******, ** ***11 270-***-****

OBJECTIVE: To obtain a full-time job in the field of sales, marketing, media, or telemarketing.


Bachelor of Science Degree – Media Arts/Telecommunications, University of Kentucky, Lexington, KY, 2012

Relevant Courses: Intro to Electrical Circuit Board; Telecommunications Research Methods; World Media Systems; Multimedia I; Communications and Information Systems in Organizations; Video Gaming; Audio Production; Video Production; Business Management; Business Administration; Ethics; Sociology and Psychology.


Team Player


Goal Oriented

Data Input/Retrieval



Inside/Outside Sales


Web Design


Strategic Planning

Fund Raising

Public Relations


Customer Service/Care

Creative Thinking

Work/Task Scheduling


Public Speaking

Digital/Social Marketing

Security monitoring

Additional Skills: Proficient in use of Microsoft Office tools, Adobe Fireworks, Adobe Dreamweaver, Pro Tools, Adobe Flash, Adobe Photoshop, Digital Performer, Adobe Premiere, FL Studio, I DV, Final Cut pro 7, HTML-CSS, Illustrator, Adobe Creative Solutions, Web mail, and Filmmaker Pro. Operate studio cameras and teleprompters, audio board and character generator, technical knowledge of state-of-the-art video production, post-production techniques & equipment usage, perform audio editing & mixing tasks, and proficient in still photography.


Assembly Line Colgate-Palmolive, Lithia Springs, GA February 2016 – Present

Performed tasks that included production, sorting, and shipping of various products

Account Manager Platinum Merchants, Atlanta, GA September 2015 – December 2015

Setup budget meetings with business owners to improve payment processing

Managed accounts of new and existing businesses with payment processing software

Event Staff Contemporary Staffing Solutions, Atlanta, GA July 2014 – Present

Directed customers to designated areas and monitored event territory.

Provided customer service to patrons at sporting events (Dome or World Trade Center)

Account Executive AT&T –Kaws Marketing Group, Atlanta, GA July 2013 – Dec 2013

Managed area territory and presented marketing presentations for U-Verse Products.

Conducted face-to-face sales and marketing of a new product.

Trained new Sales Representatives on marketing techniques, coordinating interviews.

Organized and coordinated inside and outside area business trips.

Handled and provided solutions to problems for many company clients.

Completed all written and office tasks.

Attended all team and management trainings.


Audio/Video Intern Netgain Technologies, Lexington, KY Fall 2012

Edited and formatted weekly company instructional videos.

Utilized Final Cut Pro & Adobe Premiere to edit the videos to upload to corporate website

Repaired audio and video equipment.

Edited and modified promotional videos developed for other local companies.

Managed & monitored all audio and visual company events.

Created PowerPoint presentations.

Audio Engineer Intern Tree Sound Studios, Atlanta, GA July-Aug 2012

Worked in audio rooms, mixing, dubbing, and creating sound effects and fine touches.

Increased working knowledge in production and care of audio equipment.

Student Intern, Public Relations Social Media University of Kentucky Fall 2011

Managed, updated and arranged media on various social media outlets (YouTube, ITunesU, and Applications) for University public relations.

Transcribed and uploaded videos, music, and audio interview sessions on media outlets, received via email.


Student Fundraiser Caller Center of Development, University of Kentucky Sept. 2010- Dec. 2011

Fostered telephone contacts with University Alumni to raise funds in support of college program development.

Highest fund raiser, ranking in the top 10%, out of 55 callers.

Promoted to Team Leader position based upon fund raising performance.

Conference Housing Desk Clerk University of Kentucky Summer 2011

Controlled access to multiple dormitories, monitoring security cameras, keeping daily logs of housing procedures.

Coordinated registration and intake process of conference and summer camp attendees.

Assigned keys and housing linens and supplies, following housing control regulations.

Stow Worker Amazon.Com, Lexington, KY Summer 2010

A-4 Cook Gallotta’s Restaurant, Fort Knox, KY Summer 2008

Ticket Attendant Brantley Securities Company, Louisville, KY May 2007

Office Assistant North Hardin High, Radcliff, KY 2007-2008

Concessions Worker Papa John’s Stadium, Louisville, KY Dec. 2006

Parking Attendant Brantley Securities Company, Louisville, KY June 2006


God’s Pantry, Lexington, KY- Distributed food and collected trash

Goodwill Industries, Lexington, KY - Sorted through and arranged clothes

Church Community Breakouts, Radcliff, KY - Washed cars, mowed grass, and placed door hangers on doors within specific local communities, promoting community charity operations.

Bethel House Community Center, Lexington, KY- Distributed flyers; handed out Xmas presents, blankets, sheets and pillows; and assisted with loading over 100 items into customers’ vehicles.

Wayside Mission, Louisvlle, KY – Served meals to homeless individuals visiting the mission.

References Available Upon Request

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