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Customer Service Representative

Location:
Saint Catharines, Ontario, Canada
Posted:
October 13, 2016

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Resume:

Jhordyn McEvoy

** ********** ***.

St.Catharines, Ontario

289-***-**** ª acw1ku@r.postjobfree.com

COMPETENCIES

ªVersatile ª Hardworking ª Easy Going

SUMMARY OF QUALIFICATIONS

ªOver 2 years’ experience providing excellent customer service in a variety of different environments

ªDemonstrated ability to handle several tasks at once; excellent organization skills

ªExtremely safety oriented; follow and health and safety procedures

ªStrong problem solver who frequently thinks outside of the box

ªProficient in the use of time management; able to prioritize tasks

ªProficient in the use of computers, including their maintenance

ªAble to perform physically demanding labour

RELEVANT SKILLS

ªGreet customers and discuss type, quality and quantity of merchandise sought for purchase; direct customers to location of articles

ªProvide advice on use and care of merchandise especially concerning specialized products

ªObtain articles for customers from shelf or stockroom

ªExperienced and knowledgeable in working with electronic cash register systems and processing cash, debit and credit card transactions

ªBag, box and parcel purchases for customers, for shipment and delivery to customers

ªCarry purchases to parking lot and pack in vehicles

ªOperate computerized inventory record keeping and re-ordering systems

ªUnpack products received by store and count and sort items

ªUse barcode scanning equipment to record incoming stock, verify pricing and maintain computerized stock inventory

ªStock shelves and display areas and keep stock clean and in order

ªSweep aisles, dust display racks and perform other general cleaning duties

ªMaintain a clean, safe and organized workspace at all times

ªPortion, assemble, and wrap food and place it directly on trays for service to and package take-out food

ªUse equipment to prepare hot beverages such as coffee and tea specialties

PROFESSIONAL EXPERIENCE

Customer Service Representative / One Touch Direct, St. Catharines, Ontario 2015

Property Maintenance/Repair / Niagara Peninsula Homes, St. Catharines, Ontario 2014 - 2015

Customer Service Representative / Home Depot Canada, St. Catharines, Ontario 2014

Team Member / Tim Hortons, St. Catharines, Ontario 2013

EDUCATION

Fall Arrest / Niagara Peninsula Homes, St. Catharines, Ontario 2014

Scaffold Training / Niagara Peninsula Homes, St. Catharines, Ontario 2014

Log Out/Tag Out / Home Depot Canada, St. Catharines, Ontario 2014

WHMIS / Niagara Peninsula Homes, St. Catharines, Ontario 2014

Ontario Secondary School Diploma / Laura Secord Secondary, St. Catharines, Ontario 2012

REFERENCES AVAILABLE UPON REQUEST



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