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Engineer Management

Philadelphia, Pennsylvania, United States
October 13, 2016

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William R. Manley Versatile, Strategic, Visionary

**** ******* ***** **** **, Marietta, GA 30064 Cell: 240-***-**** Email:

Offering proven capability to drive enterprise IT capabilities through Technology integration initiatives, strengthened responsiveness, and focused technical leadership

Technology and business visionary with 25+ years leading the design, development and implementation of high-performance technology solutions. Strong record of success in managing robust IT High Reliable Organizations (HRO). Proven ability to bring the benefits of IT to solve business issues while delivering infrastructure, costs and risks. Provides strategic direction to senior leadership on technology. Led innovation projects for infrastructure delivery to improve the business bottom line. Transformed many suboptimal data centers into high reliable data centers, with disaster recovery capabilities. Negotiated contracts for IT Infrastructure and improved IT customer satisfaction by 80%.


Enterprise Performance Mgmt

Project Management

Emerging Technologies (R&D)

Business Continuity

Controls & Governance

Vendor Management

Infrastructure Arch/Eng

(DT, Network, Server, Storage, DB)

Business Process Mapping

ROI & Metrics Driven


Risk Management





Team Building



Philadelphia Financial Group / Lombard Int., Philadelphia, PA May 2014 – Current

Lombard International is exclusively focused on the unit-linked life insurance or private placement insurance marketplace. In the United States, they serve three principal markets: the High Net Worth Individual Market, the Institutional Market, and the Bank-Owned/Corporate-Owned Insurance Market.

Director IT, Infrastructure

Scope of Responsibility, I was recruited by the CIO of Philadelphia Financial to oversee all technical aspects of the company. I worked with Executive management to grow the company through the use of technological resources. Using an active and a practical approach.

Established governance processes of direction and control to ensure that objectives were achieved.

Built a New Data Center.

Designed and implement core technologies (HP Blades, VMware, EMC Storage SAN/NAS, Cisco Routing and switching).

Directed and developed an enterprise security plan.

Built and implemented cybersecurity controls for the enterprise to include, vulnerability scanning, firewall management, Penetration testing, Malware protection, Virus protection, policies, training and access controls.

Drove the project for data classification within the organization to define critical data and implemented technologies to protect that data.

Implemented Data lifecycle management and controls.

Identify and implement technology trends and platforms.

With my technical experience and leadership I was able to recognize profitable applications, services and products that I could bring into the business that made a difference.

New BPM solution.

New CRM solution.

Deployed technology solutions to reduce cost and foot print (HP, VMware, EMC, Cisco)

Evaluated and recommended technologies.

Built out a brand new Data Center (Within 6 months) from scratch and consolidated two Data Centers into one. While moving into the new Data Center our users experienced zero downtime and the project was completed on time and within budget.

Managed vendor relationships.

Managed all vendors through RFP process for new data center purchase driving costs down by more than 20% due to my negotiation skills and expertise.

Responsible for starting and growing the IT department from the ground up resulting in a team of IT professionals focused on learning the business and engineering business solutions.

Johns Hopkins, Mt. Washington, MD January 2014 – May 2014

(Non Profit) John Hopkins is an institution which serves not only the wealthy clients from all around the world due to their research and capacity but also serves the general population of Baltimore.

Senior Storage Systems Engineer

Scope of Responsibility,

Responsible for the physical operation and performance of servers, storage, networks, and other technology platforms shared across the organization.

Planned and managed the installation, configuration and tuning of SAN/NAS storage hardware and software.

Maintained partnerships and leveraging market technologies associated with SAN vendors, product enhancements and product roadmap

Developed, implemented and overseen policies and procedures to ensure consistent storage provisioning, uptime, regulatory compliance and data protection

Managed and provided disk storage usage statistics and providing future projected growth estimates Perform functional and technical design

Supported the acceptance testing process

Participated in the roll-out execution

Provided after-care support

Provided input to deployment project evaluation activities.

SANauthourity, Inc., Atlanta, GA April 2013 – December 2013

(Privately Held) Professional Services Company in designing and implementing new storage solutions and/or enhancing existing storage infrastructures.

Principal, Enterprise Storage Architect

Scope of Responsibility, Professional Services company with many years of real world experience in storage area networking at the forefront of new technological developments. Worked with clients in designing, developing, implementing, and testing storage solutions so that they worked seamlessly to deliver the maximum return on investment (ROI) and dramatically lowered the total cost of ownership (TCO).

Designed Effective Solutions and services for:

Lead technical team in planning and testing.

Business Requirement Evaluation

Project Management

Solution Design


Centralized storage management

Business Continuity

Disaster recovery

Performance optimization

Data migrations

Storage consolidation

Backup consolidation and acceleration



Various Project Based Engagements, e.g.:

Implementation of EMC Centralized Storage for DataShield Protect

This project included the migration of standalone and VMware servers on local storage to the new shared storage on the array.

American Capital, Bethesda, MD February 2010 – March 2013

(Nasdaq:ACAS) is a publicly traded private equity firm and global asset management firm with $117 billion total assets under management.

Director IT, Systems Engineering

Scope of Responsibility,

Responsible for the physical operation and performance of servers, storage, networks, and other technology platforms shared across the organization. Chosen to provide executive leadership for the distributed services function to include setting the strategic direction, and delivering the necessary services and cultivating strong partnerships with key suppliers and vendors.

This is the top information technology infrastructure position with responsibility for managing the organization's information technology architecture. Directly managed 15+ System Engineers, supporting telecommunications, data center and desktop development. Reported directly to the Chief Information Officer.

Promoted to senior-level position, leading IT Infrastructure, Network, Server and Desktop Engineering.

Created/conducted presentations to business unit, senior management, and vendor teams.

Oversaw teams delivering development, implementation, and support of Infrastructure, Enterprise Data Storage, and Network topology (Including Voice and Data).

Managed $1M operational and $3M in capital budgets.

Managed relations and licensing matters with vendors including Microsoft, HP, EMC, Cisco, and VMware.

Built and deployed an internal cloud allowing for flexibility and growth.

Put in IT SOX controls and passed on these controls every year. This included a successful disaster recovery test.

Maintained a workload of 40+ active projects at all times. Meeting deadlines and staying within budget 90% of the time.

Engineered new solutions for storage, network, desktop, backup and recovery.

Leveraged SAAS, PAAS and Hosting where it made sense by building a Cloud Strategy

Fulfilled corporate aspirations for growing the business by launching 5 new additional sites.

Implemented a new Enterprise Performance management system (Hyperion)

Deployed a new laptop operating system, active directory, and email system within 12 months

Drove the initiative to implement SAN technology to enhance DR capabilities along with a converged network

Implemented a fully meshed MPLS network

Implemented a complete UC strategy

Drove the initiative to deploy Citrix and reduce our footprint in remote sites saving over $2M a year in licensing and support costs

Saved $400K, consolidating voice/data circuits in many locations to single-vendor solution.

EMC, American Capital, Bethesda, MD 2007 - 2010

(Nasdaq:ACAS) is a publicly traded private equity firm and global asset management firm with $117 billion total assets under management

Principal, Senior SAN Architect/Engineer

A Senior Level Systems Architect/Engineer with experience supporting enterprise computing infrastructure and applications. A diverse background with an emphasis on Enterprise Storage Area Networks, NAS, CAS, Windows/NetWare /UNIX/storage. Experienced in heterogeneous Database and application environments (7x24) across a variety of industries. Known for professionalism as well as being an ambitious, dedicated individual who demonstrates strong ethics, excellent written and communication skills along with excellent customer relation and knowledge training and transfer skills. Extremely dedicated to superior customer service and high quality job performance.

Agilysys, CTS, Atlanta, GA 2001 – 2007


Senior SAN/Systems Architect/Engineer

Responsibilities include: Technical Architecting of SAN and DAS environments, site surveys, capacity planning, baselining and performance analysis, disaster recovery/disaster tolerance planning and testing, implementation of centralized storage, management and configuration of centralized storage.

Various Project Based Engagements, e.g.:

Centera Management and Centera to Data Domain Migration

This project includes migrating up to 6TB of uncompressed data from the existing EmailXtender

System to Enterprise Vault version 9. I migrated the EmailXtender Journal and User Archives.

Lockheed Martin – Marietta, GA

Deployed multiple CLARiiON Arrays and worked with multiple groups to execute disparate host attachments. Managed and monitored their SAN farm while providing on-site training and knowledge transfer. Updated the Base Code and Access Logix on the arrays as necessary, including all related software. i.e. – SnapView, Analyzer, etc. and maintained multiple EMC Connectrix switches.

Technical Expertise

Active Directory Migration 2003 to 2008 SAN &


Network Switches, Directors & Wireless


Cisco Network Switches and Directors 3950, 6509, 9134, 9216A, 9509

Cisco WLC’s 4400, 550 Series

Cisco WAPs 1600, 2600 Series

Cisco ASA 5500 Series Firewalls

Brocade 5k, 6k Series

Nexus 5k, 2k FX

Cisco Fabric Manager

Brocade Advanced Web Tools and Fabric Watch

Cisco WAAS


EMC - CX3-40f, CX3-80, CX4-80, NS-480

VNX 5300, VNXe 3200

DataDomain DD670



NetApp V-3140 Series

Storage Software


Celerra Manager

VNX Software Suite


Security and Compliance

Local Protection

Remote Protection

Application Protection

Monitoring and Reporting

NetApp Software Suite






SnapManager Suite




RecoverPoint/SE 3.x


Celerra Replicator

vCenter Site Recovery Manager 5.1

Data Domain Replicator


Server Technology

Dell – PowerEdge Series

HP Blade Servers




Email, Email Archive & SPAM Filtering

Email Exchange 2010





Discovery Accelerator

Cisco SaaS based IronPort

Remote Access

Citrix XenApp

Citrix NetScaler

Desktop Management & Mobile Management

Altiris 7.1


Bomgar, Appliance-Based Remote Support

MDM - AirWatch


CommVault 9.x, 10.x

Audit & Litigation

Symantec CCS


CNI – Convereged Network Infrastructure

Egenera Pan Manager

Egenera PAN Cloud Director



Cisco UcaaS


VSphere 5.x

EXSi 5.x

vCloud Director

Virtualization Management Tools

Vmware vCenter Operations 5.x



CONSULTEC INC., LAN/WAN Datacommunications Manager, Atlanta, Georgia 09/97 – 01/01

CONSULTEC INC., Senior Network Engineer, Atlanta, Georgia 04/96 – 09/97

NORRELL CORPORATION, Network Analyst/Project Manager, Atlanta, GA 09/95 – 04/96

MICROTECH COMPUTER CORP., Principal/CEO, Atlanta, GA 02/92 – 07/95

LOTUS DEVELOPMENT, LAN Administrator, Atlanta, GA 09/90 – 01/92


Very proficient and knowledgeable using Windows, MS Office, Lotus SmartSuite, Lotus Notes, Exchange, Visio, Internet, Project Management, and Workflow analysis tools.


CIO Executive Council member

Pathways is a premier Leadership Development program created for high-potential IT professionals that combines thought leadership, best practices, custom group mentoring and individual coaching in a unique learning environment with unprecedented access to leading CIOs.

Financial Services Technology (FST) Summit US – Delegate & VIP 2010, 2011, 2012


CTS Engineer of the Year Award – 2004

Agilysys EMC ‘GO TO’ Engineer Award - 2006


EMC2 Proven Builder Associate

EMC2 CLARiiON Solutions Specialist - Implementation Engineer 4.0

EMC2 CLARiiON Solutions Expert - Implementation Engineer 4.0


HP CCI Implementation Engineer

HP Certified IT Professional

Microsoft Certified Systems Engineer (MCSE)

Microsoft Certified Professional + Internet (MCP+I)

Microsoft Certified Professional (MCP)

Novell NetWare Engineer (CNE5)

Novell ECNE and Master CNE

Certified NetWare Engineer (CNE4)

Certified NetWare Engineer (CNE3)

Certified NetWare Engineer (CNA3)

CompuWare EcoSCOPE and Advanced EcoSCOPE

(HH0-120) Hitachi Data Systems Storage Foundations

Cisco Storage Networking Solutions Specialist (CSNSS)

Novell Certified Linux Professional (CLP 10)


Wichita State University

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