William R. Manley Versatile, Strategic, Visionary
**** ******* ***** **** **, Marietta, GA 30064 Cell: 240-***-**** Email: acw1kb@r.postjobfree.com
Offering proven capability to drive enterprise IT capabilities through Technology integration initiatives, strengthened responsiveness, and focused technical leadership
Technology and business visionary with 25+ years leading the design, development and implementation of high-performance technology solutions. Strong record of success in managing robust IT High Reliable Organizations (HRO). Proven ability to bring the benefits of IT to solve business issues while delivering infrastructure, costs and risks. Provides strategic direction to senior leadership on technology. Led innovation projects for infrastructure delivery to improve the business bottom line. Transformed many suboptimal data centers into high reliable data centers, with disaster recovery capabilities. Negotiated contracts for IT Infrastructure and improved IT customer satisfaction by 80%.
CORE LEADERSHIP QUALIFICATIONS INCLUDE:
Enterprise Performance Mgmt
Project Management
Emerging Technologies (R&D)
Business Continuity
Controls & Governance
Vendor Management
Infrastructure Arch/Eng
(DT, Network, Server, Storage, DB)
Business Process Mapping
ROI & Metrics Driven
Budgeting
Risk Management
Collaborative
Adaptable
Strategic
Negotiating
Team Building
Integrity
IT LEADERSHIP PROGRESSION & PERFORMANCE
Philadelphia Financial Group / Lombard Int., Philadelphia, PA May 2014 – Current
Lombard International is exclusively focused on the unit-linked life insurance or private placement insurance marketplace. In the United States, they serve three principal markets: the High Net Worth Individual Market, the Institutional Market, and the Bank-Owned/Corporate-Owned Insurance Market.
Director IT, Infrastructure
Scope of Responsibility, I was recruited by the CIO of Philadelphia Financial to oversee all technical aspects of the company. I worked with Executive management to grow the company through the use of technological resources. Using an active and a practical approach.
Established governance processes of direction and control to ensure that objectives were achieved.
Built a New Data Center.
Designed and implement core technologies (HP Blades, VMware, EMC Storage SAN/NAS, Cisco Routing and switching).
Directed and developed an enterprise security plan.
Built and implemented cybersecurity controls for the enterprise to include, vulnerability scanning, firewall management, Penetration testing, Malware protection, Virus protection, policies, training and access controls.
Drove the project for data classification within the organization to define critical data and implemented technologies to protect that data.
Implemented Data lifecycle management and controls.
Identify and implement technology trends and platforms.
With my technical experience and leadership I was able to recognize profitable applications, services and products that I could bring into the business that made a difference.
New BPM solution.
New CRM solution.
Deployed technology solutions to reduce cost and foot print (HP, VMware, EMC, Cisco)
Evaluated and recommended technologies.
Built out a brand new Data Center (Within 6 months) from scratch and consolidated two Data Centers into one. While moving into the new Data Center our users experienced zero downtime and the project was completed on time and within budget.
Managed vendor relationships.
Managed all vendors through RFP process for new data center purchase driving costs down by more than 20% due to my negotiation skills and expertise.
Responsible for starting and growing the IT department from the ground up resulting in a team of IT professionals focused on learning the business and engineering business solutions.
Johns Hopkins, Mt. Washington, MD January 2014 – May 2014
(Non Profit) John Hopkins is an institution which serves not only the wealthy clients from all around the world due to their research and capacity but also serves the general population of Baltimore.
Senior Storage Systems Engineer
Scope of Responsibility,
Responsible for the physical operation and performance of servers, storage, networks, and other technology platforms shared across the organization.
Planned and managed the installation, configuration and tuning of SAN/NAS storage hardware and software.
Maintained partnerships and leveraging market technologies associated with SAN vendors, product enhancements and product roadmap
Developed, implemented and overseen policies and procedures to ensure consistent storage provisioning, uptime, regulatory compliance and data protection
Managed and provided disk storage usage statistics and providing future projected growth estimates Perform functional and technical design
Supported the acceptance testing process
Participated in the roll-out execution
Provided after-care support
Provided input to deployment project evaluation activities.
SANauthourity, Inc., Atlanta, GA April 2013 – December 2013
(Privately Held) Professional Services Company in designing and implementing new storage solutions and/or enhancing existing storage infrastructures.
Principal, Enterprise Storage Architect
Scope of Responsibility, Professional Services company with many years of real world experience in storage area networking at the forefront of new technological developments. Worked with clients in designing, developing, implementing, and testing storage solutions so that they worked seamlessly to deliver the maximum return on investment (ROI) and dramatically lowered the total cost of ownership (TCO).
Designed Effective Solutions and services for:
Lead technical team in planning and testing.
Business Requirement Evaluation
Project Management
Solution Design
Implementation
Centralized storage management
Business Continuity
Disaster recovery
Performance optimization
Data migrations
Storage consolidation
Backup consolidation and acceleration
Testing
Security
Various Project Based Engagements, e.g.:
Implementation of EMC Centralized Storage for DataShield Protect
This project included the migration of standalone and VMware servers on local storage to the new shared storage on the array.
American Capital, Bethesda, MD February 2010 – March 2013
(Nasdaq:ACAS) is a publicly traded private equity firm and global asset management firm with $117 billion total assets under management.
Director IT, Systems Engineering
Scope of Responsibility,
Responsible for the physical operation and performance of servers, storage, networks, and other technology platforms shared across the organization. Chosen to provide executive leadership for the distributed services function to include setting the strategic direction, and delivering the necessary services and cultivating strong partnerships with key suppliers and vendors.
This is the top information technology infrastructure position with responsibility for managing the organization's information technology architecture. Directly managed 15+ System Engineers, supporting telecommunications, data center and desktop development. Reported directly to the Chief Information Officer.
Promoted to senior-level position, leading IT Infrastructure, Network, Server and Desktop Engineering.
Created/conducted presentations to business unit, senior management, and vendor teams.
Oversaw teams delivering development, implementation, and support of Infrastructure, Enterprise Data Storage, and Network topology (Including Voice and Data).
Managed $1M operational and $3M in capital budgets.
Managed relations and licensing matters with vendors including Microsoft, HP, EMC, Cisco, and VMware.
Built and deployed an internal cloud allowing for flexibility and growth.
Put in IT SOX controls and passed on these controls every year. This included a successful disaster recovery test.
Maintained a workload of 40+ active projects at all times. Meeting deadlines and staying within budget 90% of the time.
Engineered new solutions for storage, network, desktop, backup and recovery.
Leveraged SAAS, PAAS and Hosting where it made sense by building a Cloud Strategy
Fulfilled corporate aspirations for growing the business by launching 5 new additional sites.
Implemented a new Enterprise Performance management system (Hyperion)
Deployed a new laptop operating system, active directory, and email system within 12 months
Drove the initiative to implement SAN technology to enhance DR capabilities along with a converged network
Implemented a fully meshed MPLS network
Implemented a complete UC strategy
Drove the initiative to deploy Citrix and reduce our footprint in remote sites saving over $2M a year in licensing and support costs
Saved $400K, consolidating voice/data circuits in many locations to single-vendor solution.
EMC, American Capital, Bethesda, MD 2007 - 2010
(Nasdaq:ACAS) is a publicly traded private equity firm and global asset management firm with $117 billion total assets under management
Principal, Senior SAN Architect/Engineer
A Senior Level Systems Architect/Engineer with experience supporting enterprise computing infrastructure and applications. A diverse background with an emphasis on Enterprise Storage Area Networks, NAS, CAS, Windows/NetWare /UNIX/storage. Experienced in heterogeneous Database and application environments (7x24) across a variety of industries. Known for professionalism as well as being an ambitious, dedicated individual who demonstrates strong ethics, excellent written and communication skills along with excellent customer relation and knowledge training and transfer skills. Extremely dedicated to superior customer service and high quality job performance.
Agilysys, CTS, Atlanta, GA 2001 – 2007
PUBLIC COMPANY; AGILYSYS INC. (AGYS)-NASDAQ
Senior SAN/Systems Architect/Engineer
Responsibilities include: Technical Architecting of SAN and DAS environments, site surveys, capacity planning, baselining and performance analysis, disaster recovery/disaster tolerance planning and testing, implementation of centralized storage, management and configuration of centralized storage.
Various Project Based Engagements, e.g.:
Centera Management and Centera to Data Domain Migration
This project includes migrating up to 6TB of uncompressed data from the existing EmailXtender
System to Enterprise Vault version 9. I migrated the EmailXtender Journal and User Archives.
Lockheed Martin – Marietta, GA
Deployed multiple CLARiiON Arrays and worked with multiple groups to execute disparate host attachments. Managed and monitored their SAN farm while providing on-site training and knowledge transfer. Updated the Base Code and Access Logix on the arrays as necessary, including all related software. i.e. – SnapView, Analyzer, etc. and maintained multiple EMC Connectrix switches.
Technical Expertise
Active Directory Migration 2003 to 2008 SAN &
Quest
Network Switches, Directors & Wireless
BIG-IP F5
Cisco Network Switches and Directors 3950, 6509, 9134, 9216A, 9509
Cisco WLC’s 4400, 550 Series
Cisco WAPs 1600, 2600 Series
Cisco ASA 5500 Series Firewalls
Brocade 5k, 6k Series
Nexus 5k, 2k FX
Cisco Fabric Manager
Brocade Advanced Web Tools and Fabric Watch
Cisco WAAS
Storage
EMC - CX3-40f, CX3-80, CX4-80, NS-480
VNX 5300, VNXe 3200
DataDomain DD670
Centera
EDL-4200
NetApp V-3140 Series
Storage Software
Navisphere/Unisphere
Celerra Manager
VNX Software Suite
FAST
Security and Compliance
Local Protection
Remote Protection
Application Protection
Monitoring and Reporting
NetApp Software Suite
Data ONTAP
SnapShots
FlexVol
FlexClone
SnapMirror
SnapManager Suite
SnapVault
MultiStor
Replication
RecoverPoint/SE 3.x
RepliStor 6.4.2.9
Celerra Replicator
vCenter Site Recovery Manager 5.1
Data Domain Replicator
PlateSpin
Server Technology
Dell – PowerEdge Series
HP Blade Servers
ITSM
HEAT
ServiceNow
Email, Email Archive & SPAM Filtering
Email Exchange 2010
Cygen
EmailXtender
EVault
TransVault
Discovery Accelerator
Cisco SaaS based IronPort
Remote Access
Citrix XenApp
Citrix NetScaler
Desktop Management & Mobile Management
Altiris 7.1
OCS/Lync
Bomgar, Appliance-Based Remote Support
MDM - AirWatch
BURA
CommVault 9.x, 10.x
Audit & Litigation
Symantec CCS
EnCase
CNI – Convereged Network Infrastructure
Egenera Pan Manager
Egenera PAN Cloud Director
Telephony
Avaya
Cisco UcaaS
Virtualization
VSphere 5.x
EXSi 5.x
vCloud Director
Virtualization Management Tools
Vmware vCenter Operations 5.x
Foglight
EARLY EXPERIENCE:
CONSULTEC INC., LAN/WAN Datacommunications Manager, Atlanta, Georgia 09/97 – 01/01
CONSULTEC INC., Senior Network Engineer, Atlanta, Georgia 04/96 – 09/97
NORRELL CORPORATION, Network Analyst/Project Manager, Atlanta, GA 09/95 – 04/96
MICROTECH COMPUTER CORP., Principal/CEO, Atlanta, GA 02/92 – 07/95
LOTUS DEVELOPMENT, LAN Administrator, Atlanta, GA 09/90 – 01/92
PRODUCTIVITY:
Very proficient and knowledgeable using Windows, MS Office, Lotus SmartSuite, Lotus Notes, Exchange, Visio, Internet, Project Management, and Workflow analysis tools.
PROFESSIONAL DEVELOPMENT:
CIO Executive Council member
Pathways is a premier Leadership Development program created for high-potential IT professionals that combines thought leadership, best practices, custom group mentoring and individual coaching in a unique learning environment with unprecedented access to leading CIOs.
Financial Services Technology (FST) Summit US – Delegate & VIP 2010, 2011, 2012
AWARDS:
CTS Engineer of the Year Award – 2004
Agilysys EMC ‘GO TO’ Engineer Award - 2006
CERTIFICATIONS:
EMC2 Proven Builder Associate
EMC2 CLARiiON Solutions Specialist - Implementation Engineer 4.0
EMC2 CLARiiON Solutions Expert - Implementation Engineer 4.0
HP CSA HP-UXv11
HP CCI Implementation Engineer
HP Certified IT Professional
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Professional + Internet (MCP+I)
Microsoft Certified Professional (MCP)
Novell NetWare Engineer (CNE5)
Novell ECNE and Master CNE
Certified NetWare Engineer (CNE4)
Certified NetWare Engineer (CNE3)
Certified NetWare Engineer (CNA3)
CompuWare EcoSCOPE and Advanced EcoSCOPE
(HH0-120) Hitachi Data Systems Storage Foundations
Cisco Storage Networking Solutions Specialist (CSNSS)
Novell Certified Linux Professional (CLP 10)
EDUCATION:
Wichita State University