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Real Estate Customer Service

Location:
Austin, Texas, United States
Posted:
October 14, 2016

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JULIE ROGERS

***** *** ******** ****, ******, TX 78748

Cell: 512-***-**** - acw183@r.postjobfree.com

PROFESSIONAL SUMMARY

Assist through Integrity and Professionalism. Dedicated to exceed goals, retain customers and maintain a strong reputation for customer satisfaction. Executive Assistant with excellent communication, relationship management, customer service and presentation skills. Organized and efficient. Detail-oriented.

SKILLS

Strong organizational skills

Results-oriented

Excellent communication skills

Accurate and detailed

Pleasant demeanor

Customer service-oriented

Excellent teamwork

Works well independently

Flexible schedule

WORK HISTORY

10/2012 to Current Business Owner

Texas Discount Toner and Delivery – Austin, TX

Provide Toner and Ink for Businesses at Discounted Prices and free delivery. Built strong client relationships.

Maintained and organized a customer database.

Researched and customized sales proposals for clients. 01/2011 to 03/2016Realtor

Star Tex Real Estate – Buda, TX

Keller Williams Realty 9/14-3/16

Star Tex Real Estate 10/11-1/14

Advertised client properties on websites.

Negotiated, facilitated and managed real estate transactions. Communicated with clients to understand their property needs and preferences. Used MLS and other Realtor databases to find properties for clients. Marketed and sold property for clients.

Maintained connections with clients to encourage repeat business and referrals. Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.

Guided clients from beginning to end of the home buying process in choosing the right property.

09/1992 to 09/1994Assistant

The Academy at CIC

Record Keeping, Sales, Misc.

Managed office supplies, vendors, organization and upkeep. Assist Executives and Supervisors.

09/1989 to 09/1992Executive Assistant

Community Advocates for Teens and Parents

Executive Assistant to Non-profit agency for Teenage mothers and their children. Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.

Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.

Created expense reports, budgets and filing systems. Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.

Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.

06/1982 to 01/1989Office Manager

Austin Security Central

Administrative Assistant, Payroll, Accounting, Managing Personnel and 24 hr monitoring station.

Oversaw daily office operations for staff of 23 employees and a 24 hour alarm monitoring staff and procedures and supervision.

oversaw another company by Owner, a paint company and employees. hired and fired staff.

Liaised with vendors to order and maintain inventory of supplies. Managed hundreds of accounts receivable and payables working directly with the Financial Management Office.

Composed and drafted all outgoing correspondence and reports for managers. Prepared and distributed payroll for staff of 23.

09/1981 to 04/1982Accounting

Art Howe, CPA

Assistance to CPA Office with Taxes, Data entry, etc. while in Vocational Office Education Course in High School.

Entered financial data into the company accounting database to be verified and reconciled.

Processed accounts payable.

08/1981 to Current Volunteering

Volunteer – Austin, TX

EDUCATION

2010 Realtor: Real Estate

Champion School of Real Estate - Round Rock, TX

Real Estate Agent/Salesperson Courses and took test and became Licensed Real Estate Agent.

CERTIFICATIONS

Champion School of Real Estate:

Real Estate Agent Licence

Continuing Education in:

Finance, Math, Principles, Law of Agency, Marketing AFFILIATIONS

Austin Board of Realtors

Texas Association Realtors

National Association of Realtors

Texas Real Estate Commission

REFERENCES

"Julie is an efficient people oriented person. She is willing to go above and beyond to please her clients with excellent communication skills." Dr. Tolu Adeosun Igbalajobi, DBA, DBHC, Client of Keller Williams Realty.

" Julie has worked with us in our house search and recommended innovative ideas for the staging of our own home to be placed for sale." Izzy Vazquez, Client at Keller Williams.

"Julie is a great Real Estate Person, hardworker, great staging ideas." Lenora Salda, Real Estate Client.

More references available upon request.



Contact this candidate