LESTER ANDREWS
Conyers, GA ***** • H: 770-***-**** • acw17p@r.postjobfree.com
PROFESSIONAL SUMMARY
Self-motivated IT Director with 15 years of progressive experience maximizing service delivery of the company's IT
strategy and business goals in supporting network infrastructure for multi-user and remote environments. Adept at
communicating with key stakeholders in assessing project needs.
SKILLS
LAN/WAN Infrastructure Change management
Disaster Recovery Business process improvement
Project Management Team player
Windows 2008/2012 Effective multi-tasker
Active Directory Requirements gathering
Microsoft Office/O365 Service Desk Management
Vendor Management Budget Management
VMware/Hyper-V Contract negotiation
Exchange 2010-13 IT Risk assessment
Business Continuity RFP/RFQ
Incident Management VOIP phone system
WORK HISTORY
IT General Manager(Contract)
Semi-Trailer Big Box - Grayson, GA 07/2016 - 10/2016
Manage the roll-out of Office 365, SharePoint.
Managed and developed policies and procedures for project Audit IT inventory spending and coordinate vendor
relationships.
Implemented plans to move entire IT infrastructure to the cloud Work with executive management to align with
company-wide business goals.
Collaborated with various departments to prepare project plans.
Senior IT Manager
Annandale Village - Suwanee GA 01/2013 - 01/2016
Planning and implemented enterprise systems across departments in the organization.
Develop and manage annual budget for IT consulting and compliance and IT audits.
Negotiate and maintain relationships with end users, and professional services vendors, ensuring alignment with
business needs, IT projects, and vendor contract provisions.
Lead and direct procurement of hardware and licensing of software.
Developed technology standards operating policies and procedures according to organization's goals.
Managed all aspect of the IT network infrastructure which includes budgeting and project planning.
Senior Network Consultant
GSU - Atlanta Ga 01/2012 - 01/2013
Manage project/support objectives and prioritize deliverable, determine implementation strategy and coordinate
assignment of resources.
Facilitated, prioritized, and communicated requirements of large-scale projects to IT teams; serve as liaison
between clients and staff.
Manage project planning and scheduling; regularly reported project status to team members, clients, and
leadership.
Immediately and effectively escalated critical issues and implemented strategies for their timely resolution.
Senior Engineering Standards Manager
Marshall's TJMAXX - Decatur, GA 01/2010 - 01/2012
Analyzed business and user needs, documented requirements and translated them into action items.
Reduced paper cost by 18,000/month and converted to electronic reports.
Contract negotiations and technology purchase of software and hardware assets Spearheaded hand-on technical
and IT project planning.
Managed the Sarbanes-Oxley (SOX) audit process for compliance.
Supervised the work of 20 Data Center staff members, including conducting performance reviews.
Network Operation Consultant
Agility Recovery Solutions - Forest Park, GA 01/2008 - 01/2011
Implementation and researching emerging new technologies to add to Agility's product offerings.
Delivered CRM system saving approx.
20,000/month in the sale process.
Manage, coordinate and testing business continuity and DR plan.
Directed new project rollouts and implemented training to ensure end-user understanding.
Translated business goals, feature concepts and customer needs into prioritized product requirements.
Senior IT Manager
Jacobson Companies - Forest Park, GA 01/2006 - 01/2008
Managed day to day supervision of IT infrastructure, budgeting.
Onsite and remote site support.
Evaluation and selection of company-wide systems and software.
Hands-on technical and management leadership to IT staff and end users.
Provided KPI's and various other reports from production to management.
Support the manufacturing and packaging departments and divisions in multiple states.
Developed IT policies and procedures to current business needs.
Director of Network Services
Remedy Systems Inc. - Atlanta, GA 01/2002 - 01/2006
Developed and managed policies and procedures alignment to client satisfaction.
Implemented IT resources to streamline business processes.
Manage IT budgeting with cost effective solutions to meet client's business and IT initiatives.
Managed system planning, business continuity, Incident and problem management.
Directed IT Operations on project rollouts and implemented training to end-user.
Led communication with stakeholders regarding product goals and progress made.
Senior Network Manager
St Joseph Hospital/Medicare Smart - Atlanta, GA 01/1997 - 01/2002
Streamlined the service environment by developing processes and procedures to corporate mission.
Reduced IT expenditures by 15% moving from paper to electronic reports.
Developed and organized IT, team implementing standardized procedures that increase revenue.
Spearheaded the implementation of the HMO call center and phone system.
Translated technical specifications into detailed product requirements.
EDUCATION
Bachelor of Science: Electrical Engineering
DeVry Institute of Technology -