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Manager Management

Conyers, Georgia, United States
October 14, 2016

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Conyers, GA ***** • H: 770-***-**** •


Self-motivated IT Director with 15 years of progressive experience maximizing service delivery of the company's IT

strategy and business goals in supporting network infrastructure for multi-user and remote environments. Adept at

communicating with key stakeholders in assessing project needs.


LAN/WAN Infrastructure Change management

Disaster Recovery Business process improvement

Project Management Team player

Windows 2008/2012 Effective multi-tasker

Active Directory Requirements gathering

Microsoft Office/O365 Service Desk Management

Vendor Management Budget Management

VMware/Hyper-V Contract negotiation

Exchange 2010-13 IT Risk assessment

Business Continuity RFP/RFQ

Incident Management VOIP phone system


IT General Manager(Contract)

Semi-Trailer Big Box - Grayson, GA 07/2016 - 10/2016

Manage the roll-out of Office 365, SharePoint.

Managed and developed policies and procedures for project Audit IT inventory spending and coordinate vendor


Implemented plans to move entire IT infrastructure to the cloud Work with executive management to align with

company-wide business goals.

Collaborated with various departments to prepare project plans.

Senior IT Manager

Annandale Village - Suwanee GA 01/2013 - 01/2016

Planning and implemented enterprise systems across departments in the organization.

Develop and manage annual budget for IT consulting and compliance and IT audits.

Negotiate and maintain relationships with end users, and professional services vendors, ensuring alignment with

business needs, IT projects, and vendor contract provisions.

Lead and direct procurement of hardware and licensing of software.

Developed technology standards operating policies and procedures according to organization's goals.

Managed all aspect of the IT network infrastructure which includes budgeting and project planning.

Senior Network Consultant

GSU - Atlanta Ga 01/2012 - 01/2013

Manage project/support objectives and prioritize deliverable, determine implementation strategy and coordinate

assignment of resources.

Facilitated, prioritized, and communicated requirements of large-scale projects to IT teams; serve as liaison

between clients and staff.

Manage project planning and scheduling; regularly reported project status to team members, clients, and


Immediately and effectively escalated critical issues and implemented strategies for their timely resolution.

Senior Engineering Standards Manager

Marshall's TJMAXX - Decatur, GA 01/2010 - 01/2012

Analyzed business and user needs, documented requirements and translated them into action items.

Reduced paper cost by 18,000/month and converted to electronic reports.

Contract negotiations and technology purchase of software and hardware assets Spearheaded hand-on technical

and IT project planning.

Managed the Sarbanes-Oxley (SOX) audit process for compliance.

Supervised the work of 20 Data Center staff members, including conducting performance reviews.

Network Operation Consultant

Agility Recovery Solutions - Forest Park, GA 01/2008 - 01/2011

Implementation and researching emerging new technologies to add to Agility's product offerings.

Delivered CRM system saving approx.

20,000/month in the sale process.

Manage, coordinate and testing business continuity and DR plan.

Directed new project rollouts and implemented training to ensure end-user understanding.

Translated business goals, feature concepts and customer needs into prioritized product requirements.

Senior IT Manager

Jacobson Companies - Forest Park, GA 01/2006 - 01/2008

Managed day to day supervision of IT infrastructure, budgeting.

Onsite and remote site support.

Evaluation and selection of company-wide systems and software.

Hands-on technical and management leadership to IT staff and end users.

Provided KPI's and various other reports from production to management.

Support the manufacturing and packaging departments and divisions in multiple states.

Developed IT policies and procedures to current business needs.

Director of Network Services

Remedy Systems Inc. - Atlanta, GA 01/2002 - 01/2006

Developed and managed policies and procedures alignment to client satisfaction.

Implemented IT resources to streamline business processes.

Manage IT budgeting with cost effective solutions to meet client's business and IT initiatives.

Managed system planning, business continuity, Incident and problem management.

Directed IT Operations on project rollouts and implemented training to end-user.

Led communication with stakeholders regarding product goals and progress made.

Senior Network Manager

St Joseph Hospital/Medicare Smart - Atlanta, GA 01/1997 - 01/2002

Streamlined the service environment by developing processes and procedures to corporate mission.

Reduced IT expenditures by 15% moving from paper to electronic reports.

Developed and organized IT, team implementing standardized procedures that increase revenue.

Spearheaded the implementation of the HMO call center and phone system.

Translated technical specifications into detailed product requirements.


Bachelor of Science: Electrical Engineering

DeVry Institute of Technology -

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