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Customer Service Representative

New York, New York, United States
October 14, 2016

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Julie D. Pina ****

Amsterdam Ave. Apt *D

New York, NY 10032


GENERAL SUMMARY: a quick learner with a desire for continuous personal growth. Adept

at prioritizing and completing tasks to meet customers’ needs. Excellent inter-personal, phone,

player who is attentive-to-detail and able to work in a fast-paced environment. Enjoy learning

new programs and processes.


Children’s Buses Inc. Bronx, NY 09/2014-Present

Bus Escort

Assists special education students and other passengers for their purpose.

Monitors students with special needs until released to teacher and parents.

Secure students and their equipment ensuring the safety and well-being of students.

Prepare reports of documenting activities, and complying with established guidelines.

Eurovision Optical, New York, NY 03/2012-08/2014

Front Desk Receptionist

Arrange appointments.

Welcomes visitors by greeting them, in person or on the telephone.

Answering or referring inquiries

CFSC Check Cashier, Long Island City, NY 07/2009- 03/2012

Teller/ Customer Service Representative

Delivered superior customer service, completed service transactions accurately.

Courteously assisted customers and co-workers.

Verified payee and endorsement, confirmed proper identification, insured validity and

determined funds availability.

Marshall’s, Bronx, NY 07/2006- 06/2009

Sales Associate/ Cashier

Maintained cleanliness in the store.

Courteously assisted customers selecting merchandise.

Assisted when needed as cashier.

Organized merchandise in the fitting room.


General Education Development Diploma

AAS Business Administration, Plaza College, Forest Hills, NY 2015

GPA: 3.0

SKILLS: Fluent in English and Spanish, Proficient in MS Word, Excel, and PowerPoint.

Skilled at learning new concepts quickly while working well under pressure.

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