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Customer Service Sales

Location:
Houston, Texas, United States
Posted:
October 14, 2016

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LaDondra D. Jackson

**** ******** ** *** #***

Houston, TX 77092

acw159@r.postjobfree.com

832-***-****

Career Objective:

To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities for growth and to utilize my potential to the fullest to achieve the organization’s goals.

Skills:

Windows XP/ 7 MS Office 2007/2010 Ten Key Calculator

Adobe Acrobat Capture Perfect

Type 35 – 45 a Minute

E-Scan-It IPRO

Education:

9/1996 – 6/1997 University of Houston Houston, TX

Work Experience:

5/2015-7/2016 American Workers Insurance Services

Sales/Customer Service Houston, TX

Inbound/Outbound calls, to generate Medicare Supplements leads in a call center environment

Pre-qualified leads for licensed insurance agents, while being sensitive and professional in dealing

With the elderly customer based

Providing informative information regarding Medicare/Medicare Supplements

Sales/sales negotiation

Computer and data entry

1/2012 – 3/2015 Discovery Resource Houston, TX

Document Management Assistant

HIPAA Certified

Medical records scanning

Converted media claim records

Designed trial exhibits to meet client expectations

Worked directly with sales to efficiently carry out workload and meet deadlines

Observe and monitor production operations and equipment to ensure conformance to specifications

Receptionist duties as needed

5/2010 - 12/2011 Exxon Mobil Corporation Houston, TX

Quality Control Representative

Ensure that scanned records met specific quality standards

Managed time to efficiently increase workload

Communicated clearly and effectively when reporting issues

Evaluate problems and make initial recommendations for possible corrective actions to supervisor

10/2006 – 3/2009 Momentum Document Services Houston, TX

Document Specialist

Document Specialist Managed legal document scanning and duplication using IPRO

Worked directly with management to provide complete customer satisfaction

Provided excellent onsite work to meet client requests

Receptionist duties as needed

6/1996 – 6/2002 Legal Logistics Houston, TX

Document Specialist

Managed legal document scanning and duplication using IPRO

Ensured employee product met management standards

Supervised Employee workload and time management

Managed onsite work

Receptionist duties as needed

References: Available Upon Request



Contact this candidate