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Customer Service Massage Therapist

Wilson, North Carolina, United States
October 12, 2016

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**** ******** ** ** ********* ***

Wilson, NC ****6-7620

Cell: 787-***-****


Carlos Julio


Obtain experience in Pharmaceutical environment where I can support the organization growth. Getting the opportunity to use my strong interpersonal and cross-functional skills to work effectively with people at all levels of the organization.


2012 -- 2016 Zen SPA

Massage Therapist

Supervise Sup Perform massage to Zen SPA customers with the highest standards of professionalism and hygiene. Focused on meet or exceed customer expectations. Demonstrating excellent communication, listening and attention to details skills. Be organizing to ensure get client satisfaction and complete all other task assigned on time to avoid any service delay.

2007 – 2012 Guava’s Restaurant


Supervise a crew of 6 waiters on a second shift to ensure the highest customer service level. Promote positive and teamwork environment in order to comply with customer service and just in time order delivery. Keeping a highest quality services to maintain customer satisfaction. Manage the inventory storage including bar and kitchen, in compliance with Health & Food regulations following 6’s methodology.

2004 – 2006 Warner Lamber Pharmaceutical

Packaging Operator

Perform packaging operation alone with visual inspection of final product assuring the established Quality standard and production levels in the controlled environment area under a continuous production improvement mode. Responsible for following and comply 100% with Company Policies and procedures including all GMP and ISO requirements.


2008 Instituto de Banca y Comercio Fajardo, Puerto Rico

One and a half year Therapeutical Massage course.

1991 Santiago Iglesias Pantin Ceiba, Puerto Rico

High School Diploma

Trainings & Awards

GMP, Control Manufacture Environment (CME) and Environment Health & Safety. FDA and ISO Regulations. Window Applications (Outlook, Word, Excel and Power Point). Recognized for 100% efficiency and attendance.


Results oriented Quality mindset attention to details, very organized, team player, people oriented, good communication skills, and bilingual.


Available upon request.

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