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Customer Service Data Entry

Kingston Parish, Jamaica
October 12, 2016

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Lot **** Bluebell Way, Longville Park Housing Scheme May Pen P.O.; Clarendon

Phone 876-***-****/545-7706/414-3139, email:

Nadine James-Marshall

Professional Objective

Seeking to build expertise, at a higher level within your Ministry that I will be a part of and to

better able to deliver quality efficient service. Currently building my career as a faithful civil servant, I possess 9 years

Knowledge and skills in areas of customer service, pension and salary payroll of which I am now at a supervisory

level. Being highly confidential, trustworthy, honest are some personal of the qualities that I also possess.

Professional Experience

June 2007- Present Accountant General Department

Public Building West, King Street Kingston

June 2007- October 2013 Pensions Unit

Payroll Officer FMG/AT

Calculate payment for the overseas payroll which includes USA, Canada, England and the Caribbean liaison with the payroll officers in the respective consulate.

Calculate payments for Widows and Orphans for deceased pensioners.

October 2013- March 2015 Pensions Unit

Supervisor FMG/PA1

Check and certify payments

Monitor payroll activities

Monitored and ensured correct first and second payment of pension to local and overseas pensioners

March 2015-Present Salaries Unit

Supervisor FMG/PA1

Checking and verifying salary payments, interfacing with National Commercial Bank, with Real Time Gross Settlement (RTGS) and Elink,

Uploading Bizpay files to Central Payroll Payment System (CPPS) and

Mitigating and minimizing errors before disbursements

February 2005- June 2005 Transport Authority

Caledonia Road, Mandeville


Prepare documents for renewal of road Licenses

Data Entry

2005-2007 Glenmuir High School

Glenmuir Road, May Pen, Clarendon

Administrative Assistant

Assist in Payroll calculations for the staff

Data Entry for the processing of school fee payments


September 2010- August 2015 Northern Caribbean University

Bachelor of Science Business Administration (Accounting Major)

December 2014 Management Institute for National Development (MIND)

Government Accounting Level 1 Module 3 Completed.

September – December 2013 Management Institute for National Development (MIND)

Supervisory Management (Certificate)

December 2010 Tourism Product Development Corporation

Training in Customer Service (Certificate)

December 2006 Association of Chartered Certified Accountants ACCA

Level 1 completed

September 2001- June 2004 Knox Community College

Diploma Association of Accounting Technician (A.A.T)


General Church Treasurer – Grace Christian Ministry 25 Windsor Road, St. Catherine.


Available on request

Contact this candidate