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Management Technical Support

Fort Lauderdale, Florida, United States
October 12, 2016

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Scott G. Barzano

**** ** **** ****** **** Lauderdale, FL 33309

Phone: 954-***-**** Email:

Results oriented professional who works closely with management/accounting and technical support

services. In doing so, I have captured and resolved root cause issues by working with operations to improve business process flow. In addition, provided summary feedback and recommendations to management to continue to improve the company’s performance.

Aldridge Pite, LLC FKA Aldridge Connors, LLC - Mar 2015 – Sept 2016

Supervisor – Contested Fee Approval Team/Accounting Department

• Created an automated time entry system resulting in a 35% increase in revenue generation for the firm on a monthly basis.

• Developed excel reports including pivot tables designed to assist co-management with pin-pointing urgent files requiring review. This report resulted in a 15% increase in revenue generation.

• Developed automated configuration screens within the firm’s main file database. This resulted in a 45% increase in consistency and a 95% efficiency rate within the department.

• ADP Time management and payroll maintenance, training and development of the team.

• Developed standard operating processes and procedures to ensure best practices and compliance with all client guidelines.

• Maintained production reports to ensure the team stays current and level-loaded across the team.

• Monitored billing issues daily to ensure timely resolution and root cause issues to prevent future delays.

• Oversaw training and development of attorney teams.

• Special projects and reports to ensure compliance and profitability to the firm.

Law Offices of Elizabeth R. Wellborn, P.A. - Oct 2013 – Feb 2015

Supervisor– Payoff & Reinstatement/Accounting Department

• Managed requests in various systems according to client guidelines.

• Automated the process of preparing payoff and reinstatement letters

• Payoff & Reinstatement Proceeds management to ensure funds are received timely and sent to the client for payment application

• Updated and maintained the firm’s file retention system

Greenspoon Marder – Attorneys at Law/Ft. Lauderdale, FL - Nov 2011 – Oct 2013

Payoff & Reinstatement/Conflict Waiver Creation & Execution Specialist

• Title Review to determine superior lien position between clients for the creation of conflict waivers.

• Creation of Conflict Waivers and sent to clients for review and execution.

• Spreadsheet creation and maintenance of Conflict Waivers

• Review of various Florida counties for case dockets for compliance and case status.

Law Offices of Marshall C. Watson P.A. /Ft Lauderdale, FL - Nov 2007- Nov 2011

Supervisor– Payoff & Reinstatement/Accounting Department

Bancplus Home Mortgage Center/Ft Lauderdale, FL - Jan 2004 - Nov 2007

Lender Relations Director/HR Assistant/Quality Control Manager

Scott G. Barzano

2936 NW 46th Street Fort Lauderdale, FL 33309

Phone: 954-***-**** Email:


Lincoln Consolidated High School Graduate 1987

Eastern Michigan University Coursework – 2 Years

• Personnel Management

• Effective Conflict/Stress & Performance Management

• Accounts Payable/Receivable Reconciliation

• General Ledger Reconciliation

• Fraud Prevention Management

• Compliance/Quality Control Review

• Pre/Post Production Reviews

• Form Automation and Maintenance Management

• Database Creation and Maintenance

• Microsoft Suite Proficiency

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