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Supervisor Responsible

Location:
Lagos, Nigeria
Posted:
October 12, 2016

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Resume:

JOB DESCRIPTION FOR HOUSEKEEPING ROOM ATTENDANT

JOB TITLE: ROOM ATTENDANT

REPORTS: HOUSE KEEPING SUPERVISOR

POSITION SUMMARY:

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly also should be able to address guest requests and problems.

ROOM attendant DUTIES AND RESPONSIBILITIES:

Enters and prepares the room for cleaning. Manure

Makes bed.

Dusts the room and furniture.

Replenishes guestroom and bath supplies.

Cleans the bathroom.

Cleans the closet.

Vacuums and racks the carpet.

Checks and secures the rooms.

Replenish amenities according to the operational standards.

Deliver and retrieve items on loan to guests e.g. iron and ironing boards

Ensure security of guest rooms and privacy of guests

Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required

Cleans guest bathroom/bed room/floor corridor.

Responsible for replenishment of guest complimentary water.

Responsible for the cleanliness and maintance of his work area.

Responsible for the Hotel property in the work area.

Attends to guest calls, guest requests /guest complaints in the area assigned to him.

Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.

Responsible for following the standard operating procedures.

Responsible for achieving and exceeding the guest satisfaction score.



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