Michelle Eissler

***** ****** **, ********* ****, Ca 92234

Phone: 760-***-**** * Fax: 760-***-****

acw0hz@r.postjobfree.com

Education

**** ********** ** ******* ******** Management

Bachelors in Business Administration received in 2014

Associates in Business Management received in 2010

2006 College Of The Desert

Two years Technology, Accounting and Criminal Justice

Experience

March 2015 –Present Assistant Store Manager

Hot Topic Palm Desert, Ca

Manage employees. Manage customer complaints, concerns, and compliments. Place customer request and orders. Receive inventory shipments physically and electronically and display merchandise according to appropriate sales and promotions. Re-merchandise store as necessary for product placement, current demands, and planograms. Produce employee schedules. Conduct interviews, perform employee coaching, and release employees when necessary. Increase sales, and statistical ratings in store.

September 2011 – March 2015 Store Manager

Fanzz Sports Apparel Palm Desert, Ca

Manage employees. Manage customer complaints, concerns, and compliments. Place customer request and orders; ship customer orders. Receive inventory shipments physically and electronically and display merchandise according to appropriate sales and promotions. Re-merchandise store as necessary for product placement and current demands. Produce employee schedules. Conduct interviews, perform employee coaching, and release employees when necessary. Increase sales, and statistical ratings in store. Order store supplies. Minor marketing.

October 2010 – February 2012 Keyholder, Shift Supervisor

Gamestop Inc. Palm Desert, Ca

Manage employees during shift. Manage customer complaints, concerns, and compliments. Receive inventory shipments physically and electronically and display merchandise according to appropriate sales and promotions. Re-merchandise store as necessary for product placement and current demands. Place shipments to other stores in accordance to requests for product.

May 2004 – Sept 2011 Business and Operations Manager

Cathedral City Lock & Safe, Inc. Cathedral City, Ca

Manages a staff of 10 direct reports. Provide Project Management for small and large installations for industrial and individual accounts. Monitors and addresses customer complaints and concerns.

Manages Business’ Accounts payable, Accounts receivable, Payroll, Parts ordering, Appointments’ scheduling, Arrange storefront products, Employee schedules, Employee mentoring, Evaluates business workflow analysis, and Minor tax preparation.

March 2010 – April 2011 Lead Teller

J.P. Morgan Chase Bank Palm Desert, Ca

Manage 5 tellers. Provide customer overrides and exceptions. Keep tellers up to date with rules and regulations pertaining to job requirements through role playing and testing.

Manage customer accounts. Perform daily teller tasks of depositing and withdrawing. Perform yearly collection audit and close accounts. Make employee schedules.

October 2007 – June 2008 Cage Cashier

Spa Resort Casino Palm Springs, Ca

Cash out chips and slot machine tickets. Perform credit card cash advances, cash checks, exchange currency. Balance drawers. Balance chip vault. Comply with Title 31, and internal cash controls.

Skills

Enjoy the challenge of a fast paced company that can keep me engaged and learning daily from experienced professionals.

Enjoy the completion of tasks on-time and within budget managing others to complete their tasks timely. Busy and always wanting more. I am a quick learner, and prefer to learn new things often.

A well organized Business and People Manager that likes to see projects completed with exceptional detail and precision.

An exceptional people person who can handle customer service problems in a professional matter balancing business needs and cost with future business opportunities by keeping client satisfaction.

I pursue the best outcome for all parties to make every opportunity a win-win situation.

Exceptional computer skills very well versed in Word, Excel, and Power Point.

Very outgoing person who is not afraid to take control, lead, or follow improving and learning every step of the way.

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