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Human Resource Microsoft Office

New York, New York, United States
October 11, 2016

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Shawndese Montgomery

*** ****** *** *****, ** ***51



The Madison Square Garden Company, October 2014 – Present Human Resource/Legal Receptionist

●Greet and check-in visitors, provide phone coverage, and coordinate human resource employee events

●Schedule and maintain conference room calendars, troubleshoot visitors and employees’ inquiries

●Provide administrative support to HR by screening candidates, scheduling interviews, and preparing spreadsheets

●Refer routine matters to appropriate people for action and follow up to ensure completion Adecco USA June 2013 – September2014

Prometic Testing Center Administrator

●Balanced out high volume calls utilizing a multi-line switchboard

●Checked and distributed testing materials to clients

●Verified valid identification for clients, collected candidates’ fingerprints, protected computer security software

●Rebooted servers by resetting passwords for necessary report distribution

●Performed administrative duties such as faxing, filing, managing, and distributing memos Emmis Communications-Hot 97Radio Station, April 2012 – March 2013 Morning Show Administrative Assistant

●Delegated Hot 97 social media accounts such as Facebook, Twitter, and Instagram

●Researched, assisted, and wrote multimedia stories for latest celebrity news to update station blog sites

●Responded to callers for the station contests, worked quickly and efficiently under deadlines

●Provided assistance to Morning Show guests to ensure comfortability Best Buy-Electronic Department October 2011 – February 2012 Financing Department Administration

●Encouraged customers to apply for Best Buy store credit cards

●Processed applications and notified customers of their credit approval or disapproval

●Assisted customers with store credit card issues

●Organized and filed confidential consumer information NYC Human Resource Administration September-2010- October 2011 Child Care Provider

●Efficiently handled administrative duties, such as copying, scanning, collating, and faxing confidential documents

●Supervised and educated personnel on child safety and nutrition, developed and implemented educational trips

●Provided mentorship and guidance to children by enforcing program rules and regulations

●Transported children to school, supervised recreational activities, and maintained medical personnel records Skills

Microsoft Office Suite: Word, PowerPoint, Excel, Access, Outlook Education

Hostos Community College

Bronx, New York Matriculation May 2017

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