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Manager Engineer

Buffalo, New York, United States
October 12, 2016

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Mark A. Goetz

Colden, NY ***** 716-***-****

Quality Manager

Provide continuous improvement through teamwork, problem solving, and collaboration, serving in many roles, including manufacturing engineer, construction engineer, safety manager, and project engineer. Offer diverse technical background in construction, manufacturing, and service industries.

Project Management

Process Safety Management

Lean Manufacturing

Six Sigma

Safety Management

Operations Management

Professional Experience

E.I. DUPONT DE NEMOURS & COMPANY, INC., Yerkes Plant – Tedlar®, Buffalo, NY

Manufacturing Technical Senior Engineer, Tedlar® PVF, SRC, Mix 2007 – 2012 / 2016

Directed design, installation, and improvement of manufacturing process and equipment. Oversaw plant safety, quality, and operating efficiency.

Provided process, materials, and equipment engineering technical expertise to Tedlar® operations, maximizing production performance and process capability.

Managed and supported improvement programs, including resolving process problems and identifying and implementing process improvements, while leading teams and projects for long-term improvements.

oLed several projects as result of Value Accelerator, meeting uptime and production targets by improving pumps uptime performance in polymer area.

Directed and assisted process safety management (PSM), including area process hazard reviews (PHAs), management of change (MOC) technology, and prestart-up safety reviews.

oEstablished inherently safer process by implementing safety improvements, including new safety and process interlocks, explosion suppression systems, and piping modifications.

Reduced downtime by 60%, resulting in recurring savings of $500M through maintenance improvements, operator training, and equipment changes made to leading contributor of mechanical downtime in area. (Six Sigma Green Belt Certification / VF injection pump uptime improvement project.)

Quality Manager 2012 – 2016

Reported on ISO9001 and AS9100 quality system functioning to executive management, including compliance maintenance, performance evaluation, and improvements identification and reporting provided to area management team. Facilitated awareness of regulatory and customer requirements.

Decreased cost of customer complaints from $2.8MM in 2013 to $1.5MM in 2015 by implementing corrective actions and prevented reoccurrence through root cause investigation.

Drove continuous improvement projects, process capability / product specification reviews, and internal quality investigations to root cause, reducing non-standard production from 19.7% in 2014 to 12% in 2015.

Reduced Cost of Nonconformance (CoNC) $2MM (from 2014 to 2015) by prioritizing yield and uptime projects through collaborative effort with operations and engineering.

Revised staffing in quality control (QC) lab in 2013 and 2015, reducing overtime and fixed costs while maintaining consistent level of support for production areas.

Interfaced with customers and suppliers, addressing quality related issues, audits, and requests.

Served as staff sponsor for safety resource team and led redesign for monthly safety tours as part of site safety recognition program.

Mark A. Goetz Page Two


Contracted positions at DuPont Yerkes Plant, Buffalo, NY

Senior Construction Engineer 2001 – 2007

Managed, inspected, and controlled work of construction contractors assigned to DuPont facilities. Projects included electrical, civil, mechanical, instrumentation, and control engineering disciplines.

Coordinated all construction activities with plant maintenance and operations, ensuring work completed in economical, efficient, and timely manner.

Monitored projects for compliance with safety rules and regulations, ensuring construction activity conformed to all applicable codes and standards.

Maintained accurate records of project changes, including as-built documentation, monitoring construction activities for progress schedule adherence.

Assisted in execution of cost controls, ensuring compliance with project budgets.

Planned and supervised plant outages, achieving all scheduled milestone dates while meeting safety commitments of zero injuries.

Contract Administrator 2001 – 2007

Ensured contractors complied with contract terms, conditions, rights, and obligations. Coordinated agreement changes with sourcing and performed closeout process when contractor obligations met.

Functioned as liaison with project engineering and sourcing in contract strategy development, establishing effective contract strategy that reduced contractor costs by utilizing e-negotiations, competitive bids, and time and material contracts.

Conducted bid meetings and issued necessary addenda information, performing bid comparisons and recommending successful bidder.


Quality Assurance Manager 1996 – 2001

Developed registered ISO9002 quality management system (certified 1998). Maintained compliance with quality management system requirements.

Oversaw system evaluation and improvements, reporting identified improvement areas to area management team while ensuring regulatory and customer requirement awareness.

Prior positions included Crane and Hoist Project Engineer and Corporate Safety Manager

Additional Relevant Experience


Civil Project Engineer, West Valley Demonstration Project, West Valley, NY


Civil Field Engineer, West Valley Demonstration Project, West Valley, NY


Bachelor of Science (BS), Engineering and Management, Clarkson University, Potsdam, NY

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