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Quality Sales,production

Maharashtra, India
1000000 lakhs/annum
October 12, 2016

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Job Objective

Aiming for challenging middle managerial assignments in Production, Quality Assurance & EHS Management in FMCG Sector


Passed B.Tech - Dairy Technology in 2008 from SMC College of Dairy Science, Anand Agricultural University Anand, Gujarat (India).

Profile Summary

Offering 6 years 1 month of work experience in Production, Quality Assurance, Escalations Management System Implementation, Liaising & Coordination, EHS Operations and Internal Control in FMCG Sector .

Certified Internal Auditor for ISO 22000-2005 (Food Safety Management System) & ISO 22000 (Quality Management System)

In-depth knowledge in leading product / manufacturing process design & development and ensuring compliance with quality standards for multiple food products

Experience in setting up quality assurance systems, modern research activities, resource management and analytical assessment to strengthen effectiveness

Possesses excellent strategic thinking, analytical, interpersonal, relationship building and team building skills with proven ability in establishing quality systems and procedures. Strong verbal & written communication skills.

Core Competencies

Developing processes to ensure smooth establishment of product commercially.

Meeting daily & weekly target processing department. ( Waste, chemical, staff attendance, quality results )

Responsibilities include continuous improvement, non conformance, ensuring all documentation is complete for traceability purposes; all work is carried out in accordance with QESH guidelines.

New product development ( Juices, Laban )

Conducting regular audits and food safety risk assessments for process compliance

Understanding overall operations for new products or improvement of existing products with thrust on reducing product cost

Executing the benchmarking studies and finalizing on the critical product quality attributes

Detecting new optimum conditions for different products using different catalysts

Addressing technical matters with other departments for the smooth operations of plant

Implementing food safety regulations & principles by coordinating with quality department

Implementing quality parameters & quality systems and environmental issues keeping in mind continuous improvement in the process using various methodologies

Conducting in-house training session for new recruits & refresher courses for employees.

Possess good sense of hygiene at work to ensure non-contamination of products and dairy goods being processed

Dynamic, Multitasking, and Detail-oriented professional, Proficient in effectively organizing, handling, and monitoring a wide variety of tasks, possess in-depth knowledge of supervising and maintaining the production functions.

Remarkably astute, quality-focused, with progressive years of continues service; performance-driven professional equipped by diverse managerial experiences and competency in providing strategic direction to staff in the procurement, production, safety in work environment.

Customer, consumer Quality Complaint & site quality.

Quality Related issue with sales Team & in processing plant.


Handling all issue or R&D in Production section with help of R&D people.

Trails of juices, flavoured milk with R&D department.

Trial & production of Epigamia Greek yoghurt through quark separator.

Handling of all Quality Audits( Internal & External)

On the job training as per Food Safety Management System for staff.

Coordinate and ensure all the external certifications or procedures compliance from Quality and Food Standard perspective.

Audit findings and monitor Corrective Action & Preventive Action compliance.

Area of Expertise

Quality Assurance & Systems


ISO 9001, ISO 22000, (GHP/GMP/GLP/OHS-House Keeping

Optimize Plant Utilization

Risk Reduction (HARA)

Team Building

Staff Training/ Motivation


Work Experience

Drums Food International Pvt Ltd

Technical Manager (June 2015 –Till date)

Key Responsibility:

Applies principles of bacteriology, chemistry, physics, engineering, and economics to develop new and improved methods in production, preservation, and utilization of milk, yogurt, cheese, ice cream, and other dairy products

Conducts experiments in such problems as preventing bacterial increase in milk & milk products during handling and processing, improving pasteurization methods, and designing better packaging materials, dairy equipment, or supplies.

May also specialize according to product, as yogurt, ice cream or cheese, or according to functional activity, as sanitation research or storage problems.

Handling of R&D projects for development of new dairy products & improvement of existing ones.

Development and mechanization of process line for dairy products.

Transfer of technology by evaluation of contractor’s facilities, conducting product trials, facilitating training of QA/Production personnel, trouble shooting and continuous up gradation of technology.

Optimize product and plant utilization to maximize the contribution to profitability.

Checking and improving safety and quality control procedures in your own and suppliers' factories, from the raw material stage through to the finished product.

Working with production to develop solutions to production issues whilst maintaining food safety.

Preparing product costing based on raw materials and manufacturing costs to ensure profitable products.

Selection/standardization of analytical techniques for studying physico-chemical, microbiological and biotechnological parameters for dairy and food products.

Providing technical inputs on issues related to dairy products & technology for dissemination to internal & external agencies.

Interaction with food ingredient and packaging material suppliers as well as with all the relevant internal & external stake holders for product development and technology transfer.

Manage processing activities in compliance with FDA & FSSAI standard procedures.

Auditing suppliers or managing internal audits.

Coordinating launches of new products or running trials alongside/together with product development.

Dealing with any customer complaint investigations or product issues.

Compiling/checking/approving product specifications and labelling.

Undertaking long-term projects with other departments, e.g. reducing waste by improving efficiency; working on packaging innovation and technology.


Involved in project of new factory setup for Greek yoghurt & ice creams.

Handling Epigamia Greek yoghurt production line project from entire purchasing machinery to installing & commissioning of the plant.

RBS Dairy Farm, India

Growth Path: QC/QA Manager: (Dec 2014- May 2015)

Key Result Areas:

Minimize inaccuracies in tests by carrying out the tests & recording in the relevant log sheets on daily basis to be able to release the consignments of various packaging materials on time.

Minimize the possibilities of testing errors due to methods / equipment / instrument by pro-actively suggesting changes in laboratory methods / equipment etc to bring about higher degree of confidence level of quality control tests in the laboratory.

Minimize delays in releasing incoming packaging material by planning the manpower requirement & work allocation in order to bring about higher degree of consistency in packaging material performance on the production floor.

Maintain the skill requirement within the section by providing training to peers & sub-ordinate to be able to carry out the incoming packaging material release job in absence to prevent failures during the absence.

Conducting regular audits for process compliance.

Investigative and project work related to complex issues in the term of processing related and quality related issue.

Ensure strict adherence to ISO, HACCP and GMP standards

Develop Quality Control by monitoring incoming, in-process and final inspection of procedures, records & ISO documentations

Monitoring Quality Objectives and reporting to the RBS Dairy Operations Management

Products handling Curd, butter milk, Liquid milk.

New product development ( Curd, butter milk )

Work Experience

Since Dec’10: Almarai, Saudi Arabia

Growth Path:

Dairy Technologist: Dec’10 – Feb’13

Sales: Regional Quality, Safety, Health & Environment Coordinator: (Since Feb’13 – July’ 13)

Key Result Areas:

Assuring timely implementation and maintenance of the Quality Management Systems which are aligned to Support Sales

Providing a comprehensive day to day quality assurance service to support core sales activities and related processes for enhancing the business performance by increasing profitability

Assimilating current QMS to incorporate both Bakery & IPNC Divisions and assuring the consistency & transparency is achieved & sustained across the entire Sales Division

Writing reports about the results of inspections and investigations, discussing findings and recommending possible solutions

Assisting the business risk process within Sales Region to map and lower any potentially serious food safety threats to the business by the implementation of HACCP

Developing and implementing a comprehensive audit plan and conducting Regional Quality Audits, reviews and assessments, etc.

Tapping and enhancing continual improvement opportunities within the Sales Region and its processes for achieving sales business objectives

Conducting safety internal audits, risk assessment and implementing Health Safety Environment Management System

Ensure annual plans for Internal and GMP audits and conducted on timely basis.

Ensure regular follow up being done for corrective and preventive actions raised from Internal and External Audits.

Conducting investigations of major NCNs, complaints to understand the root cause and provide workable solutions to opportunities for improvement.

Involved in Budgeting and savings.

Perform Risk Assessment and Safety Policies of working environment.

Maintain the highest level of Health & Safety (H&S) standards in the section by carrying out H&S tasks to minimize accident & thus loss of man hours.

As Dairy Technologist

Key Result Areas:

Kept an eye on controlling & lowering the wastage of raw materials, ingredient, and consumable

Looked after the manpower planning &offered resources efficiently to achieve production target & motivate the workforce

Operated the whole process from raw material via. finished product with good manufacturing practices

Involved in operating the whole system with defined Safety & Quality standard

Monitored company‘s hygiene standard and managed good housekeeping

Updated all information related to Inventory, Dispatch, etc. live on SAP System with better work flow


Holds the credit of optimizing product (yield & wastage) and plant/machine utilization to maximize the contribution to profitability of the operations

Essayed a key role in:

oConducting process studies to map opportunities & reduce LIP at different stages of processing

oDeveloping report on Production Outputs and managing KPI (Key Performance Indicator) to ensure they’re within the budget

oManaging quality management and HACCP System & GMP

Adroitly coordinated with different departments for smooth production run

Successfully investigated corrective action to avoid the issues related to ingredients and quality

Adroitly implemented corrective actions which were identified through different internal and external audits

Meticulously created & reviewed Standard Operating Procedure (SOPs), highest level of H & S Standards by conducting departmental risk assessment plan and executed internal audits.

Check quality of raw milk by doing all test of milk.

Previous Experience

Jan’09 – May’10: Mother Dairy Food and Vegetable Pvt. Ltd., Junagadh, Gujarat as Shift Officer

Man power handling

Preparation of Report all day work..(Dispatch& Production).

Coordinate with different department for smooth production run.

Smooth run of powder plant with minimum loss.

Trainings Attended

One year In-Plant training at Vidhya Dairy, Anand.

Ten Days Dairy Equipments hands-on training at Mansingh Institute of Training, Mehsana (Gujarat).

One Month Exhaustive hands-on Training at the Panchmahal District Cooperative Milk Union Ltd., Godhra.

Certified Internal Auditor for the authorization of ISO 22000-2005 (Food Safety Management System) & ISO 9001-2000( Quality Management System)

AIBI (American Institute for Bakery Inspection) training.

Training related to ISO 22000:2005 (Food Safety Management System)

Training on Food Safety Management (ISO – 22000) and Environmental Management System (ISO – 14000)

Involved in Cost Saving Initiatives by altering ingredients based on Same Nutritional Quality & by optimizing the purges of different pasteurizer .

Professional Certification

ISO 22000-2005 (Food Safety Management System) &

ISO 22000 (Quality Management System),

IT Skills

Well versed with MS Office (MS Excel, MS Word, Power point )

Personal Details

Date of Birth : May 22nd, 1983

Marital Status : Married

Driving License : Saudi Arabia, India

Visa Status : Residence Visa-Company Sponsorship

Nationality : Indian

No. of Dependants : ONE

Passport No. : L5309083

Contact this candidate