Customer Service Sales
Resume:
Karen (YeeWoan) Seow
Milton, ON, L9T 6Z7 ***********@*****.***
SKILLS SUMMARY
Leadership and management skills demonstrated through supervisor role at Youth Festival; assigned tasks to servers
Excellent customer services and communications skills developed through retail experiences
Proficient in Microsoft Office (Word, Excel, Outlook and PowerPoint) and basic in QuickBooks
Analytical strength demonstrated through cold calling and DECA case competitions EDUCATION
Bachelor of Commerce, Honours; Concentrations Accounting and Finance Graduated, June 2016 Sprott School of Business, Carleton University, Ottawa, ON
CGPA – Good Standing 8.4/12; Accounting GPA 9.87/12 and Finance GPA 9.77/12
Entrance Scholarship $1,000/year
WORK EXPERIENCE
Associate – Wealth Management Jun 2016-Present
Global Maxfin Capital Inc., Richmond Hill, ON
Persuasive communicator; use consultative selling skills to identify opportunities, build relationships and overcome objections on the spot
Tenacious negotiator and closer; practice in conveying the benefits of services to generate customer interest
Enjoy speaking to individuals and establishing a long-term loyal customer base Sales Associate Aug 2015-Apr 2016
Bluenotes, St. Laurent Shopping Centre, ON
Maintained average sales goal of $900 per shift
Observed customers’ behavior to provide the ultimate customer service
Worked as a team to complete a task given by managers Cashier and Customer Service Dec 2010-Aug 2012
Walmart, Milton, ON
Worked efficiently in a fast-paced retail environment handling up to $8,000 cash/credit on a busy day
Assisted in a number of departments especially with inventory restocking and safety
Responsible for training new employees
Sales Associate and Cashier Summers (2009, 2010)
King’s Vegetarian Food Manufacturing CO. Ltd., Mississauga, ON
Worked independently; handling cash/credit transaction and restocking inventory
Basic Quickbooks; created invoices to customers
VOLUNTEER AND EXTRACURRICULAR ACTIVITIES
Ambassador of Sprott School of Business Sep 2015-Apr 2016
Represented Sprott School of Business in various social and networking events MDA Training – Finance Careers January 2016
A one day workshop to prepare for finance careers Case Competition (accounting) at Carleton and Provincials (Toronto) Oct 2014-Feb 2015 DECA
Provincials (Toronto): scored average of 90% for two cases Note Taker for Frist Year Calculus Class Jan 2013-Apr 2013 Paul Menton Centre for Students with Disabilities
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