Customer Service Microsoft Office
Resume:
Thomas Toth **** East Bell Street
Murfreesboro, TN 37130
*********@*****.***
WORK AND LEADERSHIP EXPERIENCE
Jim N’ Nicks Bar-B-Q, Murfreesboro TN Aug. 2014 – Apr. 2016 Server Trainer:
Conduct job training for new servers including education on safety and sanitation standards
Communicate superior customer service techniques while coordinating with management to resolve food quality and/or service issues with restaurant patrons
Express exceptional organizational and time management skills in order to ensure excellent service to restaurant customers, provide direction and delegate closing tasks Martin's Diesel, Dickson TN Jan. 2014 – Aug. 2014
Parts Procurement:
Sourced and retrieved replacement parts from various dealerships around the middle TN area as required by shop mechanics
Monitored and tracked parts placed on order while maintaining supplier relationships
Managed, organized and maintained shop inventory in addition to performing light shop maintenance and ensuring shop cleanliness
SunTrust Mortgage Inc, Nashville TN Sept. 2012 – Aug. 2013
(Contracted May 2012- Sept. 2012)
Mortgage Loan Coordinator II:
Provided support to loan officers and underwriters by gathering borrower information, verifying mortgage compliance, and reviewing file documentation ensuring timely and judicious processing of mortgages
Coordinated with borrowers, realtors, attorneys and loan officers to provide regular, up-to- date status reports while working efficiently and effectively within sensitive time constraints
Thoroughly reviewed and analyzed critical borrower information including credit reports, income documentation, financial statements, property appraisal documentation, title insurance and complete federal tax reporting documentation
EDUCATION
University of Tennessee – Knoxville Graduated: May 2011 B.S. Business Administration, concentration in Finance & Investments GPA: 3.43/4.0
Participated in the Bloomberg Essentials Training Program earning acknowledgments of completion in four available market sectors including Equity, Fixed Income, Foreign Exchange and Commodities
Selected for Northwestern Mutual internship named in America's Top Ten Internships for past 20 years by Vault Guide to Internships
SKILLS
Advanced knowledge in Windows OS including products such as Microsoft Office with an emphasis in Excel, Access and PowerPoint. Very experienced with PC assembly including the ability to troubleshoot hardware and software issues. 1
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