Customer Service, Answering Phones, Data Entry, Microsoft Word

Angela D. Jewell

**** ********* *** ● Indianapolis, IN 46254● 317-***-**** ●*.**********@*****.***

Office Clerk

Focused and results-driven individual, looking to obtain employment where I my can apply my knowledge of office systems and procedures. With 25 years of Customer Services experience and extensive experience in performing clerical tasks with a great attention to detail.

Customer Service

Answering Phones

Data Entry

Microsoft Word

Interpersonal skills

Clerical experience

Work Experience

Allstate Insurance Indianapolis, IN 08/2014-05/2015

Claims Service Specialist

Establishing claims for auto and home insurance. Manage a steady volume of inbound calls.

Data entry

Answering Phone

File new claims and bring existing claims to resolution

Tosh Family Dental Lebanon, IN 10/2005-07/2014

Financial Coordinator

Discussing financial options and setting up payment plans for dental treatment. Submitting insurance claims and applying insurance payments to patient accounts.

Prepare reports and review for accuracy,

Answering phones, scheduling appointments

Accounts receivable and data entry, reconciles bank statements

Immediadent Indianapolis, IN 09/2002-09/2005

Office Manager

Maintain all aspects of front office, personnel, and scheduling, patient registration and treatment records.

Deal with the day-to-day operations of the practice.

Organizing Front office operations and procedures

Scheduling patients, filing dental insurance claims, answering phones

Accounts receivable

Education & Training

Dental Assisting Certificate Professional Careers Institute

High School Graduate Crispus Attucks High School

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