Catherine Rooney
Summary
Quality-focused Data Entry Specialist offering 5 years of experience in data processing, 2 years in Customer Service and Accounts Receivable
Highlights
Customer Service Experience
Courteous demeanor
Resourceful
Energetic work attitude
Advanced clerical knowledge
Strong organizational skills
Microsoft Excel and Word Experience
Computer-savvy
Dedicated team player
Experience
Customer Service/Accounts Receivable/Data Entry Specialist October 2009 to October 2014
Call Ahead Broad Channel, NY
Resolved incoming calls from clients with inquiries regarding their bill. Monitored payments due from clients and promptly contacted clients with regards to their account. Contacted customers to ensure they had great service experience. Offered leadership, direction and guidance in data entry. Scanned documentation and entered numerical data and customer information into database in a timely and accurate manner.
Identified and resolved system account issues
Posted receipts to appropriate general ledger accounts, and applied payment to open invoices Prepared all clients payments for bank ready
Medical Assistant
February 2003 to April 2008
Dr. Berry/Dermatologist Queens, NY
Helped physicians examine and treat patients by assisting with instruments, injections and suture removal. Performed clerical duties such as word processing, data entry, answering phone and filing. Adeptly managed a multi-phone line system and pleasantly greeted all patients with professional manner. Confidently and adeptly handled claims denials and appeals Verified patient eligibility, retrieved all necessary referrals prior to patients office visit. Kept exam rooms clean, organized and stocked
Accomplishments
Satisfied all employers with impressive work ethic. Was able to work my up with admirable outcome. Education
High School Diploma
Richmond hill H.S Richmond hill, NY
156-24 77 street, Howard Beach New York 11414
Cell: 917-***-**** - acvxyx@r.postjobfree.com