CYNTHIA REESE
Current Address: acvvy5@r.postjobfree.com
Douglasville, GA 30135
706-***-**** Home
706-***-**** Cell
SUMMARY OF QUALIFICATIONS
Permanent Positions
11/2015-Present DOUGLASVILLE NURSING AND REHABILITATION CENTER
Douglasville, GA
Interim Executive Director
Leads and directs the overall operation of a 246 bed Facility in accordance with
Residents needs, government regulations and Facility policies to maintain quality
Care for the residents while achieving the Facility’s business objectives.
Works with the Facility management staff in planning all aspects of Facility’s operations, including setting priorities and job assignments. Monitors each department’s activities, communicates policies, evaluates performance, provides feedback and assists, coaches, and disciplines as needed.
Conducts regular rounds to verify that resident needs are being addressed. Monitors cleanliness and appearance of Facility, and morale of staff.
Verifies that consultants and other support resources are appropriately utilized.
Maintains a working knowledge and monitors compliance with all governmental regulations and Facility Quality Assurance standards.
Manages Facility budgets and business practices to include labor costs and business practices to include labor cost, payables and receivables.
Develops and implements a marketing strategy for the Facility that reflects service opportunities, competition, potential market area changes, and which maximizes census, payor mix, and ancillary revenues.
Develops positive relationships on behalf of the Facility with government regulators, families, area health care communities, and the community at large.
Demonstrates knowledge of all State Department of Health rules and regulations.
10/2014-11/2015 DOUGLASVILLE NURSING AND REHABILITATION CENTER
Douglasville, GA
Assistant Executive Director
Current/Active state Nursing Home Administrator License
Assists the Executive Director in managing the day to day facility operations. Assists in setting priorities, job assignment, departmental activities, and communicating policies.
Evaluates performance and feedback providing discipline and coaching as necessary.
Acts in the role of Executive Director as needed.
Assists the Executive Director in ensuring that the needs of residents are addressed. Oversees facility appearance and cleanliness and monitors staff morale.
Ensures high level inter-departmental teamwork.
Manages staffing through development of recruitment sources and orientation, training and staff education.
Assists and support the Executive Director in the management of facility budgets and business practices to include labor costs, payables and receivables.
Supports the Executive Director in developing and implementing the Facility marketing strategy.
Continually develops positive relationships with government regulators, families, area health communities and the community at large on behalf of the Facility.
Demonstrates excellent knowledge of all State Department Health rules and regulations.
11/2011-10/2015 CROWNE MANAGEMENT, LLC Monroeville, Alabama
Crowne Healthcare of Eufaula, Eufaula, Alabama
Assistant Administrator
Current/Active state Nursing Home Administrator License
Develop positive relationship on behalf of the company with government regulators, residents, families, other health care providers, physicians and community
Lead and monitor and play an active role in marketing
Assist in directing the day-to-day functions of the facility in accordance with current federal, state, and local standards, guidelines, and regulations that govern long term care
Assist with the development of a plan of correction for any deficiencies
Makes weekly/at times daily inspections of the facility to assure that established policies and procedures are being implemented and report’s findings to the administrator
Facility is 176 beds with Rehabilitation wing include 32 Pvt. Medicare beds
Knowledge in Medicaid/Medicare and HMO/involved with RAC Audit review 2013
Deficiency free Survey 2013/2012 three Deficiencies
Monitor budget for each department
Assist the administrator with hiring, training and developing, counseling and terminating staff and discipline as needed/200 employees
Monitor Contracts with different agencies
Assist with the monitor of Human Resources to verify compliance with employment laws and company policies, and to confirm practices that maintain high morale and staff retention to include effective communication, prompt problem resolution, proactive supervisory practices and maintaining a proactive work environment
Assist with budgets and business practices to include labor costs, payables, and receivables
Customer service oriented with the ability to work well under pressure
Maintain Medicare Census average of 25/variety of case mix
Monitor Grievance Process/ timely manner and investigations
7/2006-11/2011 CROWNE MANAGEMENT, LLC Monroeville, Alabama
Parkwood Healthcare, Phenix, City, Alabama
Director of Social Service/Admission/Marketing Coordinator
Developed social histories, assessments and care plans that identified medically related social and emotional problems and needs.
Knowledgeable of Medicaid, Medicare and other private insurance guidelines
Processed all new admissions and discharges of residents. Developed social histories, social assessments and care plans.
Organized in-service and educational programs for staff, acted as Facility Abuse Coordinator and served on the Quality Assurance Committee
Coordinate Admissions with Case Managers at varies Hospital
Market with the Case Managers/Physicians Office regarding the services the facility provides
Assist the Administrator as needed in their absence
Interprets the facility’s policies and procedures to employees, residents, family members, visitors and government agencies
Represents the facility at, and participates in, management level meetings with the county and outside organizations
LICENSES Nursing Home Administrator: Georgia, Alabama
EDUCATION Long Term Healthcare Administrator Certificate, 2001, 3.5 GPA
MCCLENNAN COMMUNITY COLLEGE, Waco, Texas
Internship: 1200+ Hours Clocked Hours (two nursing homes)
Bachelor of Science Degree: Sociology; Minor: Psychology, GPA 3.0, 1996
AUSTIN PEAY STATE UNIVERSITY, Clarksville, Tennessee
Associate of Arts Degree: General Studies, 1984
CHATTAHOOCHEE VALLEY COMMUNITY COLLEGE, Phenix City, Alabama
CONTINUE EDUCATION- Current with all CEU’s for License
HealthCare Reimbursement-Columbus State University-2011
Medical Coding-Columbus State University-2011
TRAINING Long Term Care Certified, Long Term Care Administrator Assistant Living, 2002
Alzheimer’s Train-the-Trainer, Certificate, 2001,
Long Term Health Care, Social Worker, Clinical Seminar, 2007
Nursing Assistant, Certified, 1985; 4 years experience
COMPUTERS Entry level knowledge: Word (word processing), Excel (spreadsheets), E-mail, and the Internet (research). Completed SCT 100 Microcomputers Course, 2005/ XP and, American HealthTech program/CMS
REFERENCES Provided upon request