OKAFOR ONYEKACHI KINGSLEY
E-MAIL acvva3@r.postjobfree.com
** *** **** *********, ******* State.
Career Objective:
To make a proficient contributions towards achieving my organizational goals and equally develop my skills for maximum input.
Bio Data:
Date of birth 12th May 1984
Gender Male
Marital Single
State of origin Enugu
Religion Christianity
Educational Qualifications:
Institution Attended (with date) Qualification Obtained Date
Institute of management and HND 2010
Technology (IMT) Enugu(Upper Credit)
Institute of management and OND 2008
Technology (IMT) Enugu
Army day secondary school SSCE 2006
Awkunanaw Enugu
First School Leaving Certificate 1996
Other certifications and professional membership:
Nigeria Institute of Management(NIM) 2011
Millennium Development Goals(MDG S) 2011
goals.
Diploma on basic computer programs. 2008
Relevant Work Experience:
NYSC Job Role Place
2012 Computer teacher community secondary school Erema, Rivers State.
Other Professional work Experience:
Job Role Place/Duration Functions:
Head Customer Care Access Bank plc Ekwulobia >proffering solution to customer s issues. Branch ( 2012 till date) >Marketing and educating Customers on
. the bank s products.
>Financial advice to customers.
>Custodian of customer s documents.
>Account creation and resolution of customer s complaints.
Account reactivation and other customer care duties.
FT
Receiving of credits and payment of cheques.
Fund transfer.
Processing of western union.
Other teller and FT jobs.
Workshops/courses Attended:
Human Relationship management (2012)
Building an excellence customer service experience (2013)
Root causes and possible prevention of fraud in Nigerian banking industries (2013)
Tools for managing irate customer
Personal Skill and Qualities:
Management skill
Good communication skill
Ability to work under pressure
Ability to work with little or no supervision
Initiative
Humility
Honesty
Hobbies:
Reading, travelling and meeting people.
Referee:
Uche Ajuluchukwu Emmanuel
Relationship manager,
Access Bank plc(Nnewi branch),
Pastor Chikata Chukwu
RCCG Open Heaven Parish(Ekwulobia)