Insurance Medical Billing
Resume:
KELLY HANSEN
**** ****** **** ***** **** D, Golden, CO 80403 C: 720-***-**** acvu2n@r.postjobfree.com
Summary
Highly organized and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives with creativity, enthusiasm and humor. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.
Highlights
Microsoft Office proficiency Professional and mature
Meticulous attention to detail Strong problem solver
Results-oriented Resourceful
Self-directed Dedicated team player
Time management Strong interpersonal skills
Excellent communication skills Organization & Prioritization skills
Experience
Patient Representative March 2016 to June 2016
Greenwood Pediatrics – Littleton, CO
Experience with EMR, greet patients, answer multi line phones, scheduling appointments, appointment confirmations. Collections of patient demographics. Analyze health insurance benefits and verify insurance eligibility, handle incoming and outgoing correspondence. Process requests for medical records. Submit insurance claims. Update patients’ insurance information. Ensure completeness and accuracy of patients’ insurance forms prior to submitting.
Administrative/Accounting Jan 2015 to May 2015
Alfred Manufacturing - Denver, CO
Managed the receptionist area, including greeting visitors and responding to telephone and
in-person requests for information. Dispersed incoming mail to correct recipients throughout
the office. Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents. Issued checks
to vendors and suppliers on a bi-weekly basis. Maintained accounts receivable documentation
electronically and on paper. Handled cash and deposits using the proper accounting
procedures and documentation. Researched and resolved collections and billing disputes with
tact and efficiency. Verified that information in the computer system was up-to-date and
accurate. Identified and resolved system and account issues. Assisted with payroll preparation
and entered data into cumulative payroll document. 3 way matching.
Administrative/Accounting Aug 2004 to Apr 2014
Foothills Bible Church (Preschool & Kindergarten) - Littleton, CO
Upheld all CPR and Colorado regulated certifications. Completed daily paperwork for agencies
such as Child Protection Services and Resource and Referral Centers. Made policy decisions in
conjunction with daycare board. Controlled administrative, operational, financial and
logistical areas of facility. Familiarized parents with centers policies, regulations, fees and
curriculum. Billed and managed 200 client accounts. Increased new enrollment and return
enrollment. Managed the receptionist area, including greeting visitors and responding to
telephone and in-person requests for information. Designed electronic file systems and
maintained electronic and paper files. Maintained an up-to-date department organizational
chart. Made copies, sent faxes and handled all incoming and outgoing correspondence.
Created PowerPoint presentations used for business development. Organized files, developed
spreadsheets, faxed reports and scanned documents.
Medical (Medicare) Billing 2002 to Aug 2004
Exempla Lutheran Home Health Care – Wheat ridge, CO
Researched and replied in a timely manner to insurance patient, and internal customer inquiries. Kept accurate records of all activity and conversations on accounts. Quickly identified and resolved medical billing, coding and insurance discrepancies. Followed guidelines and be in compliance with local, state or federal laws and regulations. Compliant with HIPAA regulations. Reviewed billing edits and provided insurance company with correct information.
Receptionist/Medical Billing 1999 to 2002
Arvada Pediatrics – Arvada, CO
Greet patients, answer multi line phones, scheduling appointments, appointment confirmations. Collections of patient demographics. Analyze health insurance benefits and verify insurance eligibility, handle incoming and outgoing correspondence. Process requests for medical records. Submit insurance claims. Update patients’ insurance information. Ensure completeness and accuracy of patients’ insurance forms prior to submitting. Liaise with insurance companies. Accurately apply payments to patient accounts. Post and reconcile insurance and patient payments. Research and resolve incorrect payments, EOB rejections and other issues with outstanding accounts. Verify correct ICD-9 and CPT codes. Send secondary claims upon processing of primary insurance. Monthly processing of patient statements. Answer and resolve patient billing inquiries. Follow up on insurance and patient aging. Re-submission of insurance claims as necessary.
Education
Associate of Arts, Business/Accounting
Red Rocks Community College AA in process - Lakewood, CO
Coursework in Business Administration
Communications and Accounting
Medical Front Office Certificate
Pima Medical Institute, Denver, CO
CNA (Certified Nursing Assistant)
Red Rocks Community College, Lakewood, CO
References
Cheryl Coleman, Accounting Manager, Gordon Sign
2930 W. 9th Avenue
Denver, CO 80204
Lauri Cole, Director of Children’s Ministry, Foothills Bible Church
6100 S. Devinney Way
Littleton, CO 80127
Lauri Joseph, Foothills Christian Preschool & Kindergarten Director,
Foothills Bible Church
6100 S. Devinney Way
Littleton, CO 80127
Contact this candidate