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Customer Service Accounts Payable

Location:
Los Angeles, CA
Posted:
July 18, 2016

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Resume:

CLAUDIA SANCHEZ

**** *. *** *** #** Phoenix, AZ *5013 acvq3i@r.postjobfree.com 602-***-****

OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

SKILLS & ABILITIES

Computer skills, Software skills, Language skills, Microsoft Office, Managed, Administer, Communicate, Educate, Facilitate, Implement, and Improve. Working with accounting software such as Great Plains, MAS90, Oracle, PeopleSoft, Reflections, SXE, SAP, Lawson and Quickbooks. Banking systems include TLO, Payment Manager, CNX, CEO, Safe-T, DCM, Service View, PAC2000, TSO, Hogan and Ultra Edit. Bilingual-Spanish and English.

EXPERIENCE

ACCOUNTS PAYABLE LEAD BARNETT DULANEY-PERKINS EYE CENTER/VINCENT BENJAMIN

3/2016-7/2016

Direct and oversee the work of accounts payable professionals, including training, mentoring and performance appraisals insuring professional development.

Serve as subject matter expert in accounts payable related matters for all markets.

Develop strategies and assist with departmental policy and procedures development, rollout and compliance.

Prepare and coordinate weekly, monthly and ad hoc summary reports, accruals, balance sheet reconciliations, disbursements, etc. and be prepared to discuss or distribute to management as needed.

Ensure that all accounts payable activities are completed on time and are accurate. Maintain constant communication with GL team for month end close deadlines.

Review accounts payable invoices, payment requests and expense reports in detail for accuracy, proper coding and approvals.

Maintain and ensure vendor W-9 compliance, oversee and assist with 1099 reporting.

Process checks, ACH, wires, void transactions and stop payments as needed; maintain weekly AP short term cash flow. Apply appropriate judgment and analysis to vendor issues and provide solutions according to company standards.

Provide quality customer service to vendors, customers, Associates, and government agencies; Answer questions and research discrepancies. Support all IT and process improvement initiatives within accounts payable, including project collaboration with other departments as needed.

TECHNICAL SERVICE SPECIALIST WELLSFARGO BANK

9/9/2014-3/8/2016

Department assists internal and external clients with the transmission of wholesale payment files.

Includes file research, assisting with file inquires, monitoring various payment types, working with complicated formatting issues, and identifying errors and root causes of problems and system issues.

We research customer and internal issues via email, using case monitoring software or calls from internal partners.

Frequent email, Microsoft Office and multiple proprietary software programs are used throughout the day.

Format Specification include: IDOC file, XML file, ANSI 820 file and CSV file.

We pride ourselves in world class customer service.

COLLECTION SPECLIST LEAD AUTO NOW FINANCIAL SERVICES

3/25/2013-9/3/2014

Responsible for the accuracy, efficiency and timeliness of creating invoices, receiving payments, and closing accounts after client bankruptcy discharged

Meet with clients and financially responsible parties in a timely manner to ensure completion of paperwork, authorizations release car from impound.

Collections, monitor client accounts for delayed payments or irregularities, timely follow up of past due accounts

Posting payments, processes credit card payments, and daily cash reports.

Prepare refunds for review, credit memos.

Prepare financial paperwork and set up ACH and credit card for recurring payments.

Complete other accounting and reporting projects when needed.

Occasionally cover duties for other accounting department employees when requested.

Repossession orders, skipped trace for defaulted accounts. Process paper work to redeem car.

ACCOUNTS PAYABLE SUPERVISOR NEW EDGE STYLE

3/2/2004-2/3/2013

Accounts Receivable- Cash postings, invoicing, interchanged with customer's data by using EDI purchase orders, shipment notices and remittance advices

. EDI orders arrived during the night and are processed immediately.

Review pending orders for approval or modification for next business day to be processes.

Reconcile bank statements.

Full charge Accounts Payable- weekly and daily check runs, coding, 3 way purchase order matching and create batches for payment and invoice process.

Upload wire transfers files and post in accounting system to record payments, including ACH and Checks transactions.

Expense Report received weekly, audit expense with company policy. Entered into Concur (American Express).

Month end reports, Reconcile GL Accounts and create journals entries.

ACCOUNTS PAYABLE LEAD HUGHES-CALIHAN

2/2/2002-2/21/2004

Received invoices, code non-inventory invoices.

Review invoices with pricing, packing slips not matching purchase orders, net terms not correct issues needed to be reviewed before contacting vendors.

Process invoices in timely and efficient manner in order to avoid late or finance charges.

Train employee with new a/p process.

Reconcile month end reports

Review invoices that offer early payment discount invoices.

Review budgets with department managers.

EDUCATION

UNIVERSITY OF PHOENIX, TEMPE, AZ

Accounting and Finance in process

REFERENCES

SHANNON ROWE, ACCOUNTS PAYABLE SPECIALIST

Barnet Dulaney Perkins eye center

602-***-**** Email: acvq3i@r.postjobfree.com

PATRICE PAVIN, ACCOUNTS PAYABLE SPECIALIST

Barnet Dulaney Perkins eye center

602-***-**** Email: acvq3i@r.postjobfree.com

ANDREW HINTZ, LEAD TRAINER

Wellsfargo

480-***-**** Email: acvq3i@r.postjobfree.com

JD GRIFFIN, TECHINICAL SUPPORT SPECIALIST LEAD

Wellsfargo

602-***-**** Email: acvq3i@r.postjobfree.com

SHANNON ROWE, ACCOUNTS PAYABLE SPECIALIST

Barnet Dulaney Perkins eye center

602-***-**** Email: acvq3i@r.postjobfree.com



Contact this candidate