Hardy, VA *****
540-***-****, acvq06@r.postjobfree.com
LISA DIANNE THOMPSON
Objective
To fine a position where I may utilize all my skills.
Experience
**** –Present Independent contractor with Farmers Insurance
Owner
Customer Service
Sales
Train staff on new product
Supervise/ accurate record keeping
Payroll / budget
1995-2015 Valley Metro Roanoke, VA
Management
Data input
Train staff on new programs and equipment
Supervise/ accurate record keeping
Customer Service / Information Officer
Multiple Phone line Operator
Scheduling
Dispatcher
Payroll / budget
Third party CDL Trainer
Monitor street activity with the buses.
Accident / employee injury investigator
Contract Negotiation
2012- Present Independent contractor with Avon Product
Sales
United Leader
Customer Service
2010 – 2011 Lowes Roanoke, VA
Cashier
Customer Service, credit application
Returns
2000 - 2003 Michaels Arts & Crafts Roanoke, VA
Event Coordinator / Department Head
Customer Service
Plan all event classes within the set budget.
Teach Craft Classes to adult & children.
Trained Instructors.
Signage / price changer
Cashier
2000 - 2005 Sensational Cakes & Treasures Roanoke, VA
Owner / Manager
Customer Service
Catering Special Events.
Teach Cake Decorating Classes & Craft Classes.
Manage Shop budget as well as Customers budgets.
Baking for all Occasions.
Education
1979 - 1983 Liberty High School Bedford, VA
General studies.
1979 – 1982 Bedford Educational Center Bedford, VA
Food Service Classes
Learn the in & outs of Food Service
1982 – 1983 Bedford Educational Center Bedford, VA
Nursing Assistant
2012 - 2012 Penn Foster University Online classes
Human Resource Management
2014- University Of Phoenix Online classes
Associate Degree
Certifications/ Skills
Excel Basic
Excel advance
Drug and Alcohol Supervisory Training
How to Supervise People
Effective Criticism & Discipline Skills For Managers
How To Remain Cool & Collected in Challenging Conversations
Accident Investigation
Excellent attention to details