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Customer Service Manager

Location:
Cary, NC
Salary:
open
Posted:
July 14, 2016

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Resume:

SARGBAH TARLEY

**** ** ******* **, ****, NORTH CAROLINA 27511 (H) 919-***-**** (C) 919-***-**** acvpem@r.postjobfree.com

Professional Summary

I'm a hardworking cosmetics products, salons, and staffs manager successful at using product knowledge and exceptional customer service skills to increase new customer retention and exceed sales goals.

I’m business coordinator/manager with over 17 years managerial and business development experienced while maintaining the day-to-day operations of a successful chain salons, cash flow, and effective; exceptional customer service and communication skills. I'm a licensed cosmetologist with a background in business administrations, human resources, retail sales, leadership, exceptional organization, critical thinking and time management skills.

Personable Salon Attendant who expertly addresses customer inquiries both in person and over the phone.

With over 16 plus years of coordinating staffs, business, customers, venders, projects, with excellent organizational, communication and product sales aptitude.

Work History

Research Manager/Lab Tech 03/1994 to 09/1998

National institute Environmental Health Services – Research Triangle Park

General Manager and Master Stylist 10/1999 to11/2007

Regis Cooperation-Master Cuts – Cary, NC

Area supervisor and Human resources Manager 11/2007 to present

Layers & Trims Salons LLC

Education

High School Diploma: 1989

ST. Paul Episcopal High School - Greenville, Liberia West Africa

Bachelor of Science: Business Administrations/public relations/Sale 1993

University Of Liberia - Monrovia, Liberia

Bachelor of Science: Business administration’s/Management-Marketing 3 years in 1996

NCCU - Durham, NC

Cosmetology:

Carolina Beauty College-Durham, NC 1998

Cosmetics Arts management and salons operations

Associate of Arts:

Fayetteville Technical Community College - Fayetteville, NC

Mortuary science –funeral service management and Embalming Theory 03/01/2015

Affiliation

Member: Liberia first Inc.

Member: NAACP-USA, NC

Member: ACLU USA-NC

Member: National Democrat Party of America

Certifications

Cosmetologist and small business management

Business Development, marketing, sale and planning

Environmental crisis management

Salons customer service management, ethic and marketing

Organizational, Team leadership, and Human Resources support



Contact this candidate