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Customer Service Manager

Location:
United States
Posted:
July 13, 2016

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Resume:

Rafael Barrera

**** **** **** #**** ******, Texas 75231 972-***-**** acvot5@r.postjobfree.com

Objective

Challenging position in legal working atmosphere and customer service

Education

HIGH SCHOOL DIPOLOMA

1998-2002, Kaufman High School, Kaufman, Texas

Skills & Abilities

NOTARY PUBLIC IN THE STATE OF TEXAS

2014 present

Applicant is trained in 10 key touch, types 60wpm, can handle high call volume and is proficient in Microsoft Word and Excel.

SALES

1998-2003, Video Store Sales Manager

Responsible for maintaining and managing two stores with a total of 2 employees including sales transactions, monitoring inventory, making daily deposits and monitoring accounts receivable

COMMUNICATION

Fluent in Spanish

LEADERSHIP

Five years as a retail video store manager.

Was office manager for Solo Criminal Defense Attorney

Experience

LEGAL ASSISTANT, CRIMINAL LAW OFFICE 2013 FEB, 2016

MET WITH AND GUIDED CLIENTS THROUGH THEIR VAROUS COURT CASES. ANSWERED CLIENT CALLS AND PROBLEM SOLVED FOR THE SUPERVISING ATTORNEYS, ACCOMPANIED CLIENTS AND ATTORNEYS TO COURT, HANDLED SCHEDULING OF DL MATTERS. DRAFTED CLIENT CORRESPONDENCE AND COMMUNICATED WITH THE VARIOUS CRIMINAL COURTS ON A DAILY BASIS.

COURT SPECIALIST CITY OF DALLAS MUNICIPAL COURT 2006-2013

WORKED WITH THE GENERAL PUBLIC AND THE JUDICIARY TO MANAGE DAILY COURT DOCKET SETTINGS. ANSWERED HIGH CALL VOLUME AND PREPARED AND DOCUMENTED SENSITIVE COURT INFORMATION.

DATA ENTRY CLERK, S.C.O.T (SERVICE CENTER OF TEXAS)2003-2006

DRAFTED AND PREPARED VARIOUS IMMIGRATOIN FORMS, HANDLED AND MANAGED LARGE AMOUNTS OF MONEY. CONSOLIDATED AND ORGANIZED FILES, TRANSER FILES AND MAINTAIN DAILY BALANCES.



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