Hlabanku Johannes Tsela
**** ******** ********* ******, *** 21 Mahube Valley, Mamelodi East, 0122
Cellphone: 079*******
Email: acvo5l@r.postjobfree.com
PROFESSIONAL PROFILE
I consider myself vibrant and dynamic, with a sense of high honesty and reliability. I am fast learner and results driven, with the ability to put in more hours. I pay attention to details and I manage to work well under pressure. I develop myself by learning new skills. With my skills, qualifications as well as my passion, I strongly believe that I can be valuable asset to your company and a productive member of your team and I will also contribute positively towards the success of your company. EDUCATION AND QUALIFICATIONS
Certificate in Short Course in Customer Service
UNISA – 2007
Copy Attached
Certificate in Fundamentals of MS Office XP
Damelin Education Group – 2004
Copy Attached
Certificate in Front Line and Public Relations
Damelin Education Group - 2003
Copy Attached
Diploma in Office Administration
Damelin Correspondence College -1998
Copy Attached
Senior Certificate Matric
Mabake Senior Secondary School – 1995
Copy Attached
LANGUAGE
Speak (GOOD), Write (GOOD), Read (GOOD): Northern Sotho and English Speak (GOOD), Write (FAIR), Read (FAIR): Ndebele and Zulu KEY TECHNICAL SKILLS
Computer Literacy – MS WORD, EXCEL, POWERPOINT, EMAIL, INTERNET
Communication (Speech & Writing)
Interpersonal Skills
General Administration
Customer Service
CURRENT POSITION
Name of Company: Makro Silverlakes
Nature of Business: Retail and Wholesale
Date Employed: May 04 2015 to date
Position: Sales Assistant & General Merchandiser
Position Other: Customer Assistant
CURRENT RESPONSIBILITIES
Greeting customers who enters the store
Be involved in stock control and management
Assisting shoppers to find the goods and products they are looking for
Stocking shelves with merchandise
Answering queries from customers
Reporting discrepancies and problems to the manager
Giving advice and guidance on product selection to customers
Dealing with customer’s complaints
Keeping the store tidy and clean
Working within established guidelines, particularly with brands
Attaching shelve prices to merchandise on the sales floor
Responsible for security within the store and being on the lookout for shoplifters
Receiving and storing the delivery of large amounts of stock
Keeping up to date with special promotions and putting up displays PREVIOUS WORK EXPERIENCE
COMPANY
Name of Company: Makro Silverlakes
Nature of Business: Retail and Wholesale
Date Employed: May 2015 until September 2015
Position held: Till Operator and Packer
COMPANY
Name of Company: A & M Office Equipment
Nature of Business: Manufacturing Company
Date Employed: January 1999 until June 2012
Position held: Machine Operator and Junior Supervisor Reason for leaving: Company Liquidated
REFERENCES
Sharon Maseko
Process Controller (Internal Auditor) @ Makro Silverlakes Tel: 012-***-****
Cell: 082-***-****
Lauretta Philip
Front End Assistant Manager
Tel: 012-***-****
Tel: 012-***-****