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Customer Service Assistant

Location:
GP, South Africa
Salary:
4500
Posted:
July 14, 2016

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Resume:

Hlabanku Johannes Tsela

**** ******** ********* ******, *** 21 Mahube Valley, Mamelodi East, 0122

Cellphone: 079*******

Email: acvo5l@r.postjobfree.com

PROFESSIONAL PROFILE

I consider myself vibrant and dynamic, with a sense of high honesty and reliability. I am fast learner and results driven, with the ability to put in more hours. I pay attention to details and I manage to work well under pressure. I develop myself by learning new skills. With my skills, qualifications as well as my passion, I strongly believe that I can be valuable asset to your company and a productive member of your team and I will also contribute positively towards the success of your company. EDUCATION AND QUALIFICATIONS

Certificate in Short Course in Customer Service

UNISA – 2007

Copy Attached

Certificate in Fundamentals of MS Office XP

Damelin Education Group – 2004

Copy Attached

Certificate in Front Line and Public Relations

Damelin Education Group - 2003

Copy Attached

Diploma in Office Administration

Damelin Correspondence College -1998

Copy Attached

Senior Certificate Matric

Mabake Senior Secondary School – 1995

Copy Attached

LANGUAGE

Speak (GOOD), Write (GOOD), Read (GOOD): Northern Sotho and English Speak (GOOD), Write (FAIR), Read (FAIR): Ndebele and Zulu KEY TECHNICAL SKILLS

Computer Literacy – MS WORD, EXCEL, POWERPOINT, EMAIL, INTERNET

Communication (Speech & Writing)

Interpersonal Skills

General Administration

Customer Service

CURRENT POSITION

Name of Company: Makro Silverlakes

Nature of Business: Retail and Wholesale

Date Employed: May 04 2015 to date

Position: Sales Assistant & General Merchandiser

Position Other: Customer Assistant

CURRENT RESPONSIBILITIES

Greeting customers who enters the store

Be involved in stock control and management

Assisting shoppers to find the goods and products they are looking for

Stocking shelves with merchandise

Answering queries from customers

Reporting discrepancies and problems to the manager

Giving advice and guidance on product selection to customers

Dealing with customer’s complaints

Keeping the store tidy and clean

Working within established guidelines, particularly with brands

Attaching shelve prices to merchandise on the sales floor

Responsible for security within the store and being on the lookout for shoplifters

Receiving and storing the delivery of large amounts of stock

Keeping up to date with special promotions and putting up displays PREVIOUS WORK EXPERIENCE

COMPANY

Name of Company: Makro Silverlakes

Nature of Business: Retail and Wholesale

Date Employed: May 2015 until September 2015

Position held: Till Operator and Packer

COMPANY

Name of Company: A & M Office Equipment

Nature of Business: Manufacturing Company

Date Employed: January 1999 until June 2012

Position held: Machine Operator and Junior Supervisor Reason for leaving: Company Liquidated

REFERENCES

Sharon Maseko

Process Controller (Internal Auditor) @ Makro Silverlakes Tel: 012-***-****

Cell: 082-***-****

Lauretta Philip

Front End Assistant Manager

Tel: 012-***-****

Tel: 012-***-****



Contact this candidate