Customer Service Representative
Resume:
Anita Hawel
Des Plaines, IL 60016
Object: Looking for Receptionist/Customer
Service position within a innovative company with excellent
growth opportunities, where I can utilize my executive
people skills to ensure synchronization between department members.
RELEVANT ACCOMPLISHMENTS
Grossinger Autogroup 06/06-05/13
LIncolnwood, IL
Title: Receptionist and cashier manager
my day to day responsibility is as follows:
customer service
switchboard operator
cash handling
receipt and assist finance departments transactions
filing
Guaranty National Title Company 04/ 05 through 05/06
Chicago, IL 60601
Title: Receptionist
My day to day responsibility is as follows:
Answer call incoming customer calls
Process title order for mortgages for clients
Scheduled all appointment for closing agents
Handled all daily office tasks
Avenue Clothing 01/05-04/05
Skokie, IL
Title: Customer Service Representative .
My day to day responsibility is as follows:
Resolves incorrect customer orders at point of customer contact and delivery contact.
Resolves customer complaints immediately on site.
Handle high volume of customer service calls
Provide customer service assistance to sales agents in our remote locations.
Star Nissan Dealership 11/04-01/05
Skokie, IL
Title: Service Cashier/Receptionist
My day to day responsibility is as follows:
Process all paperwork for final sales
Cashier/Receptionist
Process paperwork for aftermarket sales
Responsible for all records with Secretary of state (registration, plates, etc.)
Bredemann Dealership 11/03-11/04
Park Ridge, IL
Title: Service Cashier/Receptionist
My day to day responsibility is as follows:
Collect all cash for auto repair
Handle all customer complaints
File all service agreements
Balance register at the end of the day
Handled all incoming customer calls
Update daily car inventory
JC Penney 10/02-11/03
Niles, IL
Title: Customer Service Representative
My day to day responsibility is as follows:
Handle all incoming calls
Customer complains
Customer Orders-online
Handle register close-out at end of day
Acting manager when manager out
Cartwright Downes incorporated.
Des plaines, IL
Title: background check investigator
My day to day responsibility is as follows:
•Verify contacts
•verify references
•verify previous employment
EDUCATION
High School College
Maine East H.S
Graduate 2004 Major-Study: Early Child Care Education
Oakton Community College-Present
References available upon request
Contact this candidate