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Customer Service Quality Assurance

Location:
United States
Salary:
20.00
Posted:
July 08, 2016

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Resume:

Reuben Young

**** ******** **** ***#****

Jacksonville Florida,32011

M: 434-***-****

acvl6o@r.postjobfree.com

Result -driven professional with extensive administrative and quality service background a

consistent verifiable record of achievement in the areas of Healthcare Administration and

clinical operations.

Effective team-base leadership style coupled with outstanding interpersonal and written

skills demonstrates a strong foundation for organizational education and managerial

executive ability

Ability to manage priorities and meet Support and assist in maintaining

deadlines servers and applications

Meticulous organizational skills Exceptional customer service skills

Strong ability to quickly analyze and Knowledge of office equipment, PDF

interpret data file formatting and record keeping

Proficiency in Microsoft Office Suite Strong written/oral communication

Skills

Additional Skills

Microsoft Office tools namely Microsoft Word, Outlook, Excel, Access, PowerPoint and usage of Internet Explorer, Netscape. Support and assist in maintaining servers and applications.

Proactively identify network performance issues PRASE computer systems,CE Audits Neopost Mailing System, review of healthcare professionals’ license suspensions, applications, and probable cause issues Project Management Chart Retrieval credentialing site Review Electronic Medical Records

Credentialing HR01.02.05 and Stiffing Firm HSHR.1 HSHR.5,LD.04.03.09 Joint Commission CERTIFICATION HEALTH CARE STAFFING SERVICES

Comply with mandate to supply the national Healthcare integrity

Content Management (ECM) or Electronic Document Management (EDM) system

Project Management Record Keeping

Honors The Florida Department of Health Medical Quality Assurance Public Health Award received the Public Health Quality Assurance Award." 12/4/1999

Staff Assistant Regulatory Specialist 1 Senior Staff

Outstanding Customer Service Award 2001 Outstanding Achievement

Award Department OF Health Customer Service Award August 13 2002 medical Quality Assurance 5 Years

Sears Professionally Managed Provides administrative support and performs administrative functions in support of overall operational objectives, including but not limited to:

•Operates office equipment (e.g., computers, facsimile machines, copiers, scanners, printers mailing machines, and phone systems/switchboards).

•Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals to select proper methods for completing tasking.

•Organizes, collects, analyzes, and presents statistical information related to organizational requirements and objectives



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