Bridgett L. Waller

**** ***** ***** *. *. Apt# H-8

Atlanta, Georgia 30316

acvl5s@r.postjobfree.com

770-***-****

Summary:

Customer oriented, team focused manage/office coordinator with experience in hiring, scheduling and developing staff, cash management marketing and office operations. Organized problem solver with the ability to multi-task and re-prioritize throughout the work day.

Accomplishments

*Department Head of the Month February 2016

*#1 in the District on Customer Services for last 3 years, 2013-2016

*Peer for the District for training other Front End Supervisors

*Peer for the District for training in bookkeeping other staff members

* Awarded Servant Leader- 2014

* Department Head of the Month Nov. 2014

Core Strength:

*Outstanding Customer Services *Team Leader and Team Player

*Problem Solving Skills and Resolution *Computer Troubleshooting & Critical Thinking

*Multi-Tasking and Organizational Skills *Strong Communication Skills

Professional Experience:

Front End Supervisor/Bookkeeping Supervisor Home Depot 2013-2016

*Assisted and trained cashier with sales techniques, providing excellent customer’s service, problem solving and daily cash balancing operation.

*Maintained and managed workflow of 50 employees in 3 departments including front end, bookkeeping and lot associates.

*Assisted in balancing cash drawer

*Assisted with daily store opening and closing procedures

*Ensured that each customer receives outstanding service by providing a friendly environment

*Maintained awareness of all promotions, and advertisement and new products.

*Evaluates daily performance of cashiers and deliver documented coaching observations

*Resolved inquiries and issues with customers

*Conducted employment interview.

Bookkeeping Home Depot 1995-2013

*Balancing tills and making bank deposit

*Order supplies and equipment monthly

*Monitor office supplies level and reorder as necessary

*Process Kronos time detail for associates in a timely manner

*Reconcile and work chargeback weekly

*Reconcile American Express Card receipts monthly

*Troubleshoot broken equipment as needed.

*Provided assistance to employee with payroll, mispunches and employee relation issues

Cashier Associates/Return Associate Home Depot 1989-1995

Assist customers with final purchases and operate registers and credit card machine, promote store line of credit to customers, keep end caps stock and organized keep front of register clean and free from debris and other job functions as assigned

Education

Henry Grady High School

Diploma

Atlanta, Georgia

* ***References Available Upon Request

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