Juanita Oiler

*** ********** *****, ******, ** **302

Cell: 740-***-****

Professional Summary

Compassionate social services professional and active listener dedicated to working tirelessly with individuals and families to help them deal with life challenges, passionate about providing the highest level of care possible. Specialize in situational assessments, conflict resolution, and effective communication. Has wide-ranging knowledge of medical terminology.

Core Qualifications

Results-oriented

Client-focused

Excel in customer satisfaction, public speaking,

crisis intervention, creative problem solving

Team player

Strong communicator

Excellent interpersonal skills

Program development

Quick learner

Computer proficient

Microsoft Office

Proficiency in insurance coverage, Medicaid and

Medicare requirements, diagnostic criteria

Grief and bereavement counseling

Patient-centered care

Relevant Professional Experience

Medical Social Worker

July 2015 to present

Kindred at Home Hospice Marion

Interview clients individually and with families to determine what services would best address their needs. Advise patients on community resources, make referrals and devise supportive care plan. Communicated with relatives of patients about status and prognosis as permitted by HIPPA guidelines. Interview patients and their relatives to compile detailed social information. Evaluate and address individual client needs and concerns. Maintain a caseload of patients, working under strict guidelines. Counsel and prepare patients and family for transition into new life. Provide ongoing bereavement support. Provide in-service and continuing education opportunities, as well as community based speaking and educational presentations. Verified insurance coverage details on ongoing basis. Facilitate family completion of needed documentation leading to coverage of services. Initiate respite placement by completion of PASRR forms and arrangement of temporary placements. Complete FMLA documentation to facilitate family leave...

Medical Social Worker

June 2006 to May 2015

Heartland Hospice Marion

Interviewed clients individually and with families to determine what services would best address their needs. Advised patients on community resources, made referrals and devised supportive care. Communicated with relatives of patients about status and prognosis as permitted by HIPPA guidelines. Interviewed patients and their relatives to compile detailed social information. Evaluated and addressed individual client needs and concerns. Maintained a caseload of up to 70 patients, working under strict guidelines. Counseled and prepared patients and family for transition into new life. Provided ongoing bereavement support. Provided in-service and continuing education opportunities, as well as community based speaking and educational presentations. Verified insurance coverage details on ongoing basis. Facilitated family completion of needed documentation leading to coverage of services. Enabled patients in need to obtain services without cost as needed. Initiated respite placement by completion of PASRR forms and arrangement of temporary placements. Completed FMLA documentation to facilitate family leave. Achieved acquisition of grant funding for many families and patients in need of financial intervention.

Director

April 1999 to June 2002

Boys and Girls Club Marion, OH

Guided youth through enhanced educational and social process. Consulted with other professionals regarding intervention for specific youth. Educated youth and their families regarding other community resources. Initiated financial support by development of fund-raising events and grant writing. Maintained records as required for the national organization, funding sources, and local board. Developed personnel and program guidelines. Developed workable solutions for recurring problems for children and youth. Testified before Ohio State Congressional Committee regarding community needs,

Placement Specialist

March 1997 to April 1999

PIC Inc Marion, OH

Advised clients regarding community resources, made referrals and devised realistic case plans. Worked with dislocated adults to procure needed educational and employment opportunities. Developed and implemented welfare to work training to assist individuals in transitioning to workforce. Maintained thorough case history records and wrote detailed reports.

Ongoing Services Supervisor

May 1987 to August 1996

Marion County Children Services Board Marion, OH

Supervised unit of case managers providing services to provide for safety and well-being needs of children. Assessed strengths and needs of families and children and delivered comprehensive case management services. Compiled psychosocial case histories to facilitate accurate interventions. Interviewed clients in their homes for home study assessments to assist the courts with custody decisions. Communicated with public social and welfare agencies to obtain and provide information. Presented case history material for review and discussion with other staff members. Led social worker training programs. Wrote petitions, court reports, case plans and other legal documents.

Education

Bachelor of Arts: Psychology

Mount Vernon Nazarene College Mount Vernon, OH, USA

M.Ed.: Community Counseling

Georgia State University Atlanta, GA, USA

Professional Affiliations

LSW - State of Ohio

Notary Public

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