**** ******** ****, #*** ***** B. BROTHERS 512-***-****

Austin, TX 78745 acvk1v@r.postjobfree.com

PROFILE

Top performer with exceptional interpersonal, communication and public relations skills that allow the development of strong rapport with individuals on all levels. Outstanding record of achievement coupled with the ability to build and direct a business to profitability through leadership, creativity, effective management and the motivation and development of staff to maximum potential. Adept at analyzing and resolving problems and developing and instituting the needed procedures and responses. A consistent high level of performance dealing with people and services requiring solid management, organizational, time management and negotiating abilities. Results oriented, highly motivated to succeed. Energetic and assertive, adept at the coordination and implementation of multi-faceted operational procedures in established operations. A sound professional attitude with pride in personal performance.

CAREER HISTORY / ACHIEVEMENTS

COMMERCIAL KITCHEN

Austin, TX: 2010- Present

Director of Sales

Increase Commercial Kitchen sales by over 100% by expertly managing the consultative sales process with local restaurant retailers including food, mass market, quick serve, restaurants and the resellers that serve them. Expertly demonstrate customer cost saving opportunities in the cash handling process, improve count accuracy and offer protection through counterfeit detection solutions. The following include a small sampling of my efforts on behalf of Commercial Kitchen. They are as follows:

Maintained a highly creative, energetic and resourceful approach while developing and executing strategic account plans consistent with Commercial Kitchen’s selling process.

Develop business relationships at all levels, across numerous departments including loss prevention and management.

Keep current with industry and marketplace trends, key business drivers, competition, and other critical success factors.

Attend a variety of customer meetings, trade shows, training sessions, seminars, conference and events as needed - significant travel with overnights required.

Create a demand for Commercial Kitchen products.

Accurately forecast sales, produce timely reporting and other materials as needed.

Maintains professional and technical knowledge by establishing personal networks and participating in professional societies among other methods.

GENERAL PARTS, LLC

Bloomington, MN: 2007- 2009

Lead Dispatcher

Dispatcher of nearly two dozen technicians that serve restaurant’s cooking and refrigeration equipment throughout the State of Minnesota. Current office is the model branch for eleven branches in eleven states. Oversee the following:

Intake of customer calls concerns while also conducting product estimates.

Data input all technician timesheet and human resource information.

Maintain daily communications with manufacturers regarding equipment warranty.

NATIONWIDE CARPET CARE

St. Louis Park, MN: 2004- 2007

Director of Operations

Proved multi-tasking abilities by scheduling and supervising staff, consisting of HVAC workers, contractors, and dispatchers while functioning as office manager and simultaneously serving as a HVAC technician.

Served as right hand to lead company in an administrative assistant capacity.

5413 Manchaca Road, #136 SCOTT B. BROTHERS 512-***-****

Austin, TX 78745 acvk1v@r.postjobfree.com

Page Two, Resume

ROXY CLEANERS

Minneapolis, MN: 2000 - 2004

Branch Manager

Responsible for all aspects of store management. Assisted in the recruitment and training of new employees.

Responsible for loss prevention, inventory control, and outside vendor relations.

UNITED STATES ARMY, Fort Sam Houston, TX: (2000 – Present)

United States Army- Operations Department

Operation Iraqi Freedom, Baghdad, Iraq (92nd Sierra Unit)

Security Forces: Conducting motor patrols, main supply route reconnaissance and establishment, traffic control points, support for passage of lines and river crossings and other missions as needed.

Water Supply Technician: Provided water supply, waste water treatment and environmental engineering support to operational units at home and abroad. You will install, operate and maintain water treatment and supply systems, waste water collection and treatment systems, set up and monitor various environmental programs, produce associated mechanical designs and specifications and associated mechanical drawings.

Operation Iraqi Freedom Honors

Army Commendation Medal

Global War on Terrorism Expeditionary Medal

Army Special Good Conduct Medal

Numerous Promotions and Personal Awards from Unit Commander

EDUCATION

Kaplan University

Austin, TX. 2009-Present

B.A., Criminal Justice

(Total of 46 Credits)

Minneapolis Community College

Minneapolis, MN 2000-2002

A.A., General Studies / Business Administration

CERTIFICATIONS

CPR Certified

References Available Upon Request

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