R ENZO M ENDEZ

acvizs@r.postjobfree.com

Miami Lakes, FL 33015 786-***-****

SUMMARY OF QUALIFICATIONS

Multifaceted logistics specialist with proven record of impact spanning hard-hitting business development,

process improvement, negotiation, and compliant financial administration. Bilingual (English/Spanish).

BUSINESS DEVELOPMENT LOGISTICS MANAGEMENT & ADMINISTRATION

Client-Facing Negotiation Import/Export Budget Development

Partner/Alliance Management Project Management Profit & Loss (P&L)

Continuous Improvement Business Analysis Regulatory Compliance

Exceeding Revenue Goals Ocean/Air Freight Analysis & Reporting

PROFESSIONAL EXPERIENCE

IMPORT TRANSPORTATION MANAGER Expeditors International of Washington 2014 to Present

Lead continuous improvement in ocean/air imports, overseeing operations, finance, sales and systems.

Prepare, execute, monitor and update department business plan as needed

Monitor key departmental productivity indicators including shipments, revenue and expenses

Foster climate of compliance at all times, with regard to internal policies and procedures, external

government regulations and customer requirements

Map and monitor department process flow, constantly looking for areas of improved efficiency to

offer customers better cycle times and service as well as controlling costs

Build and maintain strong relationships with service providers and vendors

Evaluate service providers at defined intervals per company policy, focusing on areas of possible

improvement with corrective action plans where needed

Work with District Manager to review department financial P&L, productivity results and goals

Ensure all contracts are reviewed in accordance to company contract policies prior to signing

Support sales team in providing pricing alternatives, routing solutions and technical assistance to

clients through regional and global internal sales

Manage, mentor and appraise staff of six employees, overseeing all aspects of staff hiring,

onboarding, training, development and review.

EXPORT SUPERVISOR Expeditors International of Washington 2013 to 2014

Coordinated team of eight employees, handling timely and accurate movement of freight and information.

Ensured timely processing of shipments with close oversight of staff and goods

Monitored compliance with company and local regulations to ensure high standard of client service

Allocated workloads within the department, maintaining strong team engagement

Supported Department Manager with meeting quantitative and qualitative department goals

Maintained accurate and timely billings and resolve accounting issues

Hired, trained and developed staff in accordance with company policy and client needs

EXPORT CUSTOMER SERVICE AGENT Expeditors International of Washington 2010 to 2013

Provided hands-on support, with a focus on ensuring accurate movement of freight and information as well

as consistently strong client service.

Gained extensive knowledge of government regulations within air transportation

Liaised effectively with customers, service providers, and colleagues worldwide through email,

telephone and in person

Prepared, processed and handled transportation documents such as air waybills, commercial

documents, and customs forms

Tracked shipments closely through in-transit exception reports.

Maintained strong working relationships with airlines, cartage companies, and 3 rd parties

E D U C AT I O N & C E RT I F I C AT I O N S

Bachelor of Business Administration in Marketing Florida International University, Miami, FL

Certification Export/Import Management

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