Resume

Sign in

Project Manager Management

Location:
Egypt
Posted:
June 30, 2016

Contact this candidate

Resume:

Mostafa Helmy Mohamed

acvir5@r.postjobfree.com

002-***-***-*** 86

Profile

A bright, talented and ambitious project manager who has comparable experience of working to the highest standards. Where I has a long record of accomplishment of ensuring that assigned projects were delivered to the highest quality, within budget by effectively organizing, managing and utilizing all resources. Awarded 7 times as employee of the month and best achiever. In addition, I am able to lead teams on projects where the highest standards are routinely demanded. Always wanting to be actively involved in all aspects of the project life cycle, where I can deliver high-value projects in matrix organizations and across different geographies. Takes direction well and works hard to manage stakeholder expectations.

Areas of Expertise

Project Management / Agile Management / Infrastructure Management on Mega Scales / Business intelligence / Service management / Escalation Management Operation Management / Customer service management / Service Delivery Management Managing sub- contractors / Process Owner / Documentation Management Achievement Highlights

- Developed Project Management Office Process for better efficiency. BMB Solutions Group

- Implemented a full documentation cycle for all project phases. BMB Solutions Group

- Developed a dashboard and analysis tool for performance and projects behavior which is formally announced as official supporting tool to project management office . BMB Solutions Group

- Supervised cloud computing service implementation for global teams. Orange Business Services

- Increased market share in fiber optics implementation projects by 13% in 2013 and additional 4% in 2014. Pro-Egypt Group

- Enhanced project team performance to time taken by 72 %. Pro-Egypt Group

- Managed 10+ complex projects for major enterprises like UN, Mercedes Benz, and Etihad Airlines. Pro-Egypt Group

- Contributed to the reduction of turn-over rate by 29% (37 to 8%). Pro-Egypt Group

- Represented company in fairs and summits over EMEA region. Pro-Egypt Group

- Recognized as company spoke with Airlines for integrated services. Orange Business Services Mostafa Helmy Mohamed

acvir5@r.postjobfree.com

002-***-***-*** 86

Professional Experience

Project Manager, BMB Solutions Group

2015-Present

The purpose of this job is managing all Projects’ processes, Projects’ life cycle, internal communication with all teams and resources and external communication with the customer in order to finalize the projects successfully to reach customer satisfaction and maintain a good relationship for further opportunities to my company.

Local Delivery Manager of EMEA Region, Orange Business Services 2013 – 2015

Responsible for delivering the agreed projects with customer’s HQ to the operational phase through PMI methodologies of Stakeholders management, procurement management, Resource management, risk management and other relevant management sectors. Project Manager, Pro-Egypt Group - Professional Network Consultancy 2010 – 2015

PM Responsible for the project management throughout the entire project lifecycle, including project initiation/proposals, project delivery, business liaison / stakeholder management, post implementation review and project close out / handover. Network Engineer Support Specialist, GLA Team, Orange Business Services

2009 – 2010

Global Large Accounts “ GLA “ Network Engineer Support Specialist is responsible for all troubleshooting for large accounts services, monitoring their global connections and maintain proactively any global connectivity issues.

Group B / ATC, Airline Technical Support, Orange Business Services 2007 – 2009

Group B / Airline technical support was part of integrated service department that was responsible for support as well T&M contracts with airlines.

NAM-SCC “North America Service Coordination Center, Orange Business Services 2006 – 2007

Service coordination is part of integrated service department which is responsible for managing FE’s for reactive and proactive work assigned by all other OBS department for the assigned region and which was back then for NAM Region.

WAN-LAN Specialist /IT Consultants, Pro-Egypt Group - Professional Network Consultancy 2004 – 2006

WAN-LAN Specialist / IT consultant is a position in which Engineer is working on all field projects of support and implementation, facing customer local technical representatives and act as one of the main points of the group in reaching new solutions / services . Mostafa Helmy Mohamed

acvir5@r.postjobfree.com

002-***-***-*** 86

Project Management Experience

Partial List of Customers, Technologies & industries of Projects I managed By Industry (but not limited to ) By Technology (but not limited to ) By Customer (but not limited to ) Banking ELV’s Agiba Petroleum Company

Oil & Gas Surveillance WEPCO Petroleum Company

Real Estate

Governmental

Industrial

Food Industry

Service Integrators / Providers

Educational

Fiber Optics

Data Infrastructure

Data Centers

Cisco Products

EMC Products

HP Products

Veeam

VMWare

Microsoft Products

Security Products (but not

limited to ):

Websense

MacAfee Products

Palo Alto

Airwatch

Media Sense

Voice Technology (but not

limited to ):

Call Centers

Call Recording Products

Cisco Products

Avaya Products

Calabrio

BG

SEGAS

Emirates NBD Bank

Blom Bank

Beyti

Amiral

BEKO

UN – OJSRS

Egyptian Air-Force

Presidential Capital

Egyptian Police Print-House

Egyptian Air Force – Air

Warfare Institute

Dorra Constructions

PMI

Titan Cement

Lecico

Arope Insurance

Mercedes Benz

IDG Industrial Compound

GSK

Reckitt Benckiser

NCBIS

Mostafa Helmy Mohamed

acvir5@r.postjobfree.com

002-***-***-*** 86

Education:

Bachelor of Electronic and Communication Engineering, Arab Academy for Science and Technology and Maritime Transport

Personal Data

- Date of Birth: August 10/1987

- Marital Status: Single

- Military Status: Complete

Certificates: Technical Tools :

CCNA Admin Work: Orange Tools: Planning Tools:

ITIL

PMP

Six Sigma –

green belt

Clarify Customer relation

management

LaserFiche Document

Management

Sesam

Gini

Orchestra

Gold

Visio

MS Projects

Oracle Primavera

Mailing : Fileade

Opas

Online Project Management

systems:

Lotus Notes Trello

SmartSheet

Microsoft Outlook

Network & troubleshooting :

Putty

MTN



Contact this candidate