LETASHA BAILEY
** ******* ***** /*******, ** ****3
Phone 678-***-**** / Email: ******@*****.***
Objective:
Seeking a challenging career where I can expand my skills and knowledge of customer service, while being part of a dynamic team in a growing organization.
Qualifications:
Excellent written and oral communication skills
Very organized with great attention to details
Outstanding customer service scheduling and leadership skills
Ability to manage a fast –paced high volume environment
Work Experience:
We Serve You Inc. December 2006 /Present
Owner/Customer Service McDonough, GA
Supervise /coordinate activities for workers on a daily/weekly basis
Structured the hiring process and maintained employee records
Handles payroll, promotions and transferring of employees
Manage the sales on a weekly basis
Coordinate weekly / monthly sales meetings and conference calls
Zaxby’s June 2011/Present
Customer Service McDonough, GA
Verify incoming and outgoing merchandise
Ensured timely service and sanitation of cooking equipment
Provide efficient, courteous, quality service with a high standard of customer service details.
Analyzed customer complaints and feedback for constant improvements.
Skills / Training:
MS Office, Excel, Outlook, Power point
Payroll software
CPR Certified
OSHA Certified