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Customer Service Assistant

Location:
Atlanta, GA
Posted:
June 30, 2016

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Resume:

ERIKA SMITH

404-***-****

acvih4@r.postjobfree.com

www.kalivideos.com

SUMMARY

Multi-media professional with an extensive background in digital production, videography, and photography. Known for establishing strong business partnerships across multi-functional production groups, and building relationships with clients and stakeholders. Seeking an opportunity within a production studio that will benefit from my expertise and allow for career growth. My long-term goal is to own a production company.

KEY STRENGTHS

• Remote and studio production

• Studio Director/Producer

• Communications: Verbal and written

• Client/Customer Service

• Multi-dimensional thinker

• Detail oriented

• Leadership and coaching

• Quick learner

• Ability to adapt creatively in an

obscure environment

MEDIA EXPERIENCE

Videographer & Editor Freelance, Atlanta, GA

Videographer Origin Nile Studios, Lithonia, GA

Videographer/Production Asst Mark Squared Studios, Clarkston, GA Public Relations Assistant LifeLink Foundation, Norcross, GA Social Media Assistant Youth Media Minds of Atlanta, Atlanta, GA Film Intern Painted Down Productions, Malibu, CA

General Manager Clayton State Television, Morrow, GA PROFESSIONAL EXPERIENCE

Dekalb County Schools District, Georgia Jan 2016 – Present Substitute Teacher

Carries out a program of study prescribed in the lesson plans left by the classroom teacher.

Creates a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students.

May perform duties usually required of absent teacher such as lunchroom duty, hall monitoring, etc.

City of Decatur Child and Youth Services, Decatur, GA Sept 2014 – Dec 2015 After-School Counselor

Education, cultural, and recreational activities

Provide learning and development skills to improve student performance Collaborate on lesson plans to improve youth development Bowlmor Lanes, Atlanta, GA Dec 2014 – Feb 2015

Shift Lead

Provide exceptional leadership to employees.

Maintain courteous customer engagement and a friendly atmosphere for all clients Management responsibilities to assist with the operation of the center DeKalb County Recreation Parks & Cultural Affairs, Georgia May 2011 – Aug 2014 Recreation Assistant

Administrative including clerical, scheduling, bookkeeping and customer service Aide to the Assistant Director

After-school program counselor and summer day camp liaison

“Bright from the Start” summer food program assistant Stone Mountain Park, Georgia Feb 2006 – Jan 2011

Attraction Attendant

Customer/client services

Attractions operator

Assist in staff training

Delivered safety announcement and provided incident reports as needed ACADEMICS and TRAINING

Clayton State University, Morrow, GA

Bachelor of Arts: Communications & Media Studies

Georgia Perimeter College, Clarkston, GA

Associate of Arts: Communications

Student Leadership Conference, Clayton State University Diversity & Multicultural Conference, Clayton State University The President’s Interfaith and Community Campus Challenge, Georgetown University TECHNICAL and CREATIVE EXPERIENCE

Adobe Premiere CS6

Final Cut Pro X

Canon T3i

Lighting setup and teardown

Adobe Audition

WordPress

Microsoft Suite, including PowerPoint, Excel, and Word MAC OS

Social Media: Facebook, LinkedIn, Instagram, Pinterest, Twitter VOLUNTEER and COMMUNITY SERVICES

Alpha Kappa Psi Professional Business Fraternity (Theta Chi Chapter) Atlanta Film Festival: Screener

Boys & Girls Club

Atlanta Food Bank

Hunger Walk Atlanta

Aids Walk Atlanta

H.Y.P.E. (Helping Youth Pursue Excellence) Youth Summit Open Hands Atlanta

Books of Africa

Global Soap Project

International Rescue Committee

References will be furnished upon request



Contact this candidate