Timothy Poe

Fleet Manager - FedEx Express

Cincinnati, OH

acvia9@r.postjobfree.com - 513-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Fleet Manager

FedEx Express - Erlanger, KY - February 2004 to Present

Facilitate the maintenance of company vehicles and ground support equipment (GSE) by providing oversight of

FedEx technicians and commercial garages. Manage a $4M operating budget, ensuring that fleet requirements

are met in a timely and efficient manner, and reflect the corporate standards.

Supervise a staff consisting of 20 Global Vehicle Technicians in 4 states. Review training requirements and

related programs, drive performance management, and enhance the team's performance through goal setting,

coaching, motivational encouragement and progressive disciplinary actions.

Coordinate vendor relations in order to support the needs of fleet operations. Plan schedules and work

assignments, as well as implement performance standards for technicians and vendors. Provide vendors and

technicians with work instructions of necessary repairs, ensuring that repairs are completed in time.

Evaluate the effectiveness of commercial garage services, implementing process improvements and

changes as required. Comply with Occupational Safety & Health Administration (OSHA) and Department of

Transportation (DOT) regulations, and audit the work performed on vehicles and GSE equipment.

Perform tests on vehicles and GSE equipment, and act as a liaison between vendors, field and hub

management, and vehicle administration on all paperwork related to vehicle maintenance. Inspect and accept

new vehicles/equipment, and arrange for the disposition of vehicles as applicable.

Review and approve invoices for maintenance services and supplies, and analyze trends and costs,

recommending necessary charges. Manage all management information systems data, monitoring warranty

stipulations and maintaining accurate records in accordance with corporate and regulatory requirements.

Fleet Manager

FedEx Express - Middleburg Heights, OH - May 1997 to February 2004

Managed a staff of 17 global vehicle technicians and 5 commercial garages in 3 states with a $3M annual

budget. Promoted a positive atmosphere and ensured that maintenance was performed effectively and safely,

improving overall performance from the bottom of the U.S. rankings to the top 10 within 2 years.

Combined strong automotive repair knowledge with exceptional customer relationship management skills to

act as a liaison between technicians and internal / external customers in support of goals for service excellence.

Maintained parts inventory for vehicles and equipment. Processed purchase requisitions for parts and

supplies, and reviewed vendor bid responses for tools, equipment, parts and services; monitoring expenditures

in order to ensure adherence to procedures for cost control.

Maintained vehicle service and inspection records to ensure compliance with manufacturers' servicing

schedules, demonstrate that the fleet operations complied with state laws, as well as OSHA and DOT

regulations. Kept all records in alignment with company and federal retention requirements.

Fleet Manager

FedEx Express - 1992 to February 2004

Senior Global Vehicle Technician

FedEx Express - Miamisburg, OH - November 1992 to May 1997

Provided timely and quality maintenance for a FedEx vehicle fleet that consisted of 52 assets requiring

preventative maintenance, troubleshooting, minor and major repairs, modifications and documentation. The

assigned location was consistently ranked as a top performing location in the district.

Dispatched work orders to vehicle technicians and performed road calls in order to repair vehicles in response

to request for assistance in the event of vehicle breakdowns. Recorded serial numbers and retrieved warranty

cards that needed to be completed as work was performed.

Worked with welding equipment and utilized an in-depth knowledge of repair manuals, electrical wiring, and

schematics necessary for troubleshooting while performing repairs and maintenance on gas powered light

duty vehicles, diesel powered light & heavy duty vehicles, hydraulics, equipment and related components.

Lead Technician

Tri-State Ford - Cincinnati, OH - 1982 to 1992

Diagnosed and made minor to major repairs on all assets (light duty and heavy duty trucks) accepted for

repair. Maintained advanced knowledge of vehicle engine, emission systems, transmission, brake, hydraulic

and electrical systems to perform advanced preventive and repair maintenance functions.

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