Harry Tong
E-mail: *******@*****.*** **** W. Laster Ave.
Phone: 657-***-**** Anaheim, CA 92802
Objective Project management position with opportunities to extend successful track record of increasing revenues and profitability by leveraging business, engineering and operations expertise to improve products and reduce cost Education Arizona State University
2014-2016 MBA GPA: 3.9
University of California Los Angeles
2007-2011 BS, Chemical Engineering GPA: 3.3
Experience
12/14-Present Product Project Manager / Manufacturing Engineer Torrance, CA Younger Optics – The Optical Lens Innovators
• Managed cross functional teams to launch a $2MM new product introduction from start to finish by leading daily cross-country phone meetings, organizing via Gantt chart, mapping process flow and identifying milestones
• Identified production cost-saving opportunity and obtained over $400K budget approval to relocate manufacturing to Mexico. The investment was projected to meet breakeven point in 3 years solely from overhead expense saving, plus additional $200K projected saving annually from product quality improvement. This 6-month-project was achieved via critical project steps mapping, capital expenditure tracker, international trips and vender management
• Designed over 20,000sqft ground-up manufacturing floor layout for over 80 SKUs line operation, warehousing, efficient process flow, and inspection with minimum waste using Autocad
• Led 3 different engineering teams in Mexico and scheduled over 200 tests, including chemical coating surface tension, material compatibility, shelf life, cleanroom evaluation, environmental impact and detailed DoE
• Sourced over 150kg of sample coatings from 4 suppliers in Korea and Japan and partnered with suppliers to ensure 6 new product category launches in 1 year, covering over 125 SKUs
• Won OEM customers for new projects by offering value proposition, step by step project plan, engineering presentation, and frequent communication, leading to high margin launch of over 40%.
• Projected production volume and scheduled for manufacturing to meet customer requests for both existing product and new products by working closely with Planning & Marketing to generate bell curve
• Led Planning team to resolve back order challenges by designing a systematic daily Excel tracker, integrating Planner input with product RFID and Microsoft Outlook, that ensured all customer orders were properly followed; this project resulted in over 75% back order reduction and improved customer satisfaction
• Designed equipment parts using Autodesk Inventor & AutoCAD Mechanics, then fabricated parts with machine shop
• Interviewed 5 engineering candidates in Mexico with knowledgeable technical background and excellent communication skills to expand project scope
• Balanced multiple large scale projects simultaneously, including plant construction, lean manufacturing improvement
(Kanban & 5S), and new product launch
• Implemented engineering check steps into manufacturing process to eliminate defects upstream (Poka-yoke), reducing per unit defect costs by 60%
7/11-11/14 Product Development Engineer Irvine, CA Henkel Loctite Adhesive Division– Thermal Adhesive Solution for Electronics
• Promoted innovative thermal and electrical chemical solution to processor chip manufacturers by providing engineering consultant solution, targeting to grow brand from <$3MM to >$30MM in 4 yrs
• Won cell phone and tablet manufacturer interest by analyzing competitor materials from 7 smart phones and 5 tablets and developing enhanced product with targeted sales over $10MM
• Enabled Henkel to compete for $1MM opportunity with computer chip customer by designing test vehicle to demonstrate value proposition
• Won new business partnership by fabricating solution to improve LED light performance by 12%
• Formulated 2 thermal adhesive film and 2 thermal adhesive paste solutions for 5 mobile customers including Apple and Samsung by creating test protocols & validations
• Coached 3 new engineers on thermal technology, improving their testing and customer support
• Achieved consistently high audit scores for 5-S (lab organization) compliance Project Manager / Process Engineer Scottsdale, AZ
Henkel Dial Home Care Division– Household Cleansing & Air Care
• Saved over $1.5MM in annual vendor expense by successfully relocating the major production site from Chicago to Detroit. Managed 6 product processing and equipment transfer
• Saved over $1.3MM in R&D and production costs by relocating operations from Scottsdale to Korea
• Saved over $100,000 by eliminating chemical impurities to overcome packaging process challenge, resulting in annual savings of over 250 tons of cleaning product and removal of downtime due to rework and waste
• Optimized process for 3 new formulations by conducting pilot plant DoEs, expanding product portfolio and adding over 200,000 unit sales in one year
• Implemented IQ, OQ, and PQ in manufacturing process to meet ISO 9000 industrial standards
• Streamlined production time for commercial product over 80% by persuading co-packer engineers lean solutions to manufacturing, including modification of mix tank impeller and shorten pipe transfer for viscous material
• Managed multiple projects for 2 business units simultaneously, including 3 formula optimizations, 2 plant relocations, ISO certification, and 2 raw material spec challenges, resulting in timely product launch and customer satisfaction
• Met tight deadline for new product launch by working collaboratively and leading weekly meetings with multidisciplinary colleagues, including Marketing, Supply Chain, Quality, and R&D
• Supervised and mentored intern on how to make presentations to senior management, resulting in highly qualified full-time recruits
2008-2010 Three Summer Internships with Henkel, Dial Corp Scottsdale, AZ
• Increased sales of Right Guard antiperspirant by co-developing new formula with cooling properties for added comfort (Patent-in-process); formula was validated and optimized through conducting 4 factorial DoE study
• Mitigated risk of new personal care product failure by designing large scale consumer efficacy study, influencing management against product introduction
Leadership:
2012-2013 President, Asian American Professional Association (AAPA), by Henkel Corp. Scottsdale, AZ
• Led over 10 training and career development events for over 30 members by inviting corporate executives speakers, motivating employees to take ownership at work and building stronger bond between management and workers
• Served the Phoenix community by leading service projects such as Paint-a-Thorn, park clean up, talent development training, and Tempe Dragonboat Racing, leading to well recognized CSR in the community Programs: MS Project/Visio/Excel/Word/PPT, Minitab, XLStats, Autodesk Inventor, Autocad, Business Skype Conference Related skills: Six sigma green belt certified, lean manufacturing, residential & plant construction experience, managerial finance, brand marketing, ROI project planning
Languages: Fluent in Cantonese and Proficient in Mandarin