Charlotte Williams
*** ***** ******, *** ****, NY 10037 ● 347-***-**** ● ***********@*****.***
VALUE STATEMENT: Good customer service and clerical skills that can support any office environment
COMPETENCIES
Microsoft Office Suite - Word, Excel
Strong oral/written communication skills
Excellent interpersonal skills and can work independently
Integrity/honesty
EXPERIENCE
Thunderball Courier Systems, May 2006 – Present
Courier
Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
Plan and follow the most efficient routes for delivering goods.
Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes.
Active Staffing Oct 2005 – Feb 2006
Day Laborer
Have excellent vision, coordination and dexterity to deal with handling and manipulating materials and parts.
Able to focus on the task at hand and pay attention to details.
Able to do repetitive work for long periods of sitting, standing, bending, twisting or lifting, also needs mental and physical stamina and strength.
Reliable Community Care Inc. Apr 2001 – Jul 2005
Home Health Aide
Perform a variety of duties as requested by client, such as obtaining household supplies and running errands.
Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship.
Administer prescribed oral medications under written direction of physician or as directed by home care nurse and aide.
Allied Health Services Oct 2000 – Feb 2001
Home Health Aide
Perform a variety of duties as requested by client, such as obtaining household supplies and running errands.
Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship.
Administer prescribed oral medications under written direction of physician or as directed by home care nurse and aide.
Gristedes Aug 1999 – Jul 2000
Cashier
Greet and acknowledge each customer where possible.
Provide answers to product and payment-related queries.
Accurately process sales using cash registers, scanners or equipment
EDUCATION
Henry Street Settlement January 2016
Certificate in Microsoft Excel
Manhattan Educational Opportunity Center June 2015
Certificate in Microsoft Word
Cornerstone Christian Correspondence High School December 2001
Earned High School Diploma